Find & Apply For Customer Service Manager Jobs in Lebanon, Pennsylvania

Office Manager & Client Experience Specialist | $65K-$79K Home Offer 365 | Lebanon, PA | Full-Time | In-Office $65,000-$79,000+ Annual Compensation | Full Benefits | Growth Opportunity Are You the Person Who Loves Taking Care of People? Home Offer 365 is looking for a friendly, energetic, highly organized Office Manager & Client Experience Specialist to join our growing Lebanon, PA team. This is not a traditional desk-only Office Manager position. You'll help run our office while also making sure homeowners receive an exceptional experience from the moment they sign a contract through closing and relocation. If you're the type of person who remembers birthdays, follows up without being asked, solves problems, keeps everyone organized, and genuinely enjoys helping people — we want to meet you. What You'll Do Manage the day-to-day operations of our Lebanon office Keep the office organized, stocked, professional, and running smoothly Communicate regularly with homeowners from contract through closing Help homeowners with relocation and moving needs Assist with finding rentals, apartments, storage, movers, utilities, and other services Coordinate with our sales, transaction, and leadership teams Solve problems quickly and help reduce homeowner stress Send closing gifts, thank-you cards, birthday cards, and other personal touches Follow up after closing for Google reviews and testimonials Help us continuously improve the customer experience Who We're Looking For Personality matters as much as experience.

You should be:

Friendly, outgoing, positive, and energetic Caring and comfortable talking with homeowners Extremely organized and dependable A strong phone and in-person communicator Proactive and able to solve problems without waiting to be told Comfortable handling multiple priorities Someone who genuinely enjoys helping people Someone who takes pride in creating an unforgettable customer experience Experience in office management, hospitality, apartment leasing, property management, real estate, relocation, customer service, or client experience is preferred. Compensation & Benefits $65,000-$79,000+

Annual Compensation Includes:

Base compensation + performance incentives Full employee benefits Paid vacation, holidays & PTO Weekly pay Performance bonuses Training and career advancement Leadership Growth — $100,000+ Potential This isn't intended to be a dead-end Office Manager position. For the right person, there is an opportunity to grow into a leadership role overseeing Office Operations, Client Experience & Relocation and eventually build and manage a team as Home Offer 365 expands. People Over Profit We're not simply buying someone's property. We want homeowners to remember how we treated them, how we helped them through their transition, and how we made a difficult process easier. If that sounds like the kind of company you'd like to be part of, we'd love to meet you. Apply today to join Home Offer 365 in Lebanon, PA. Meet the

Team:

https://homeoffer365.com/team Home Offer 365 — People Over Profit.

Pay:

$62,000.00 - $79,000.00 per year

Benefits:

401(k) Employee discount Health insurance Paid time off Professional development assistance Referral program Application Question(s): Tell us about yourself and what attracted you to this position with Home Offer 365. What does exceptional customer service mean to you? Can you give us an example of when you went above and beyond for a customer? How would you handle an upset homeowner who feels they haven't received enough communication or updates? This position requires a very friendly, upbeat, and personable approach. How would your previous customers or coworkers describe your personality? How do you stay organized when you're managing office responsibilities while also helping multiple homeowners with different needs? Part of this role is creating memorable experiences—thank-you notes, birthday cards, closing gifts, follow-up calls, and Google reviews. What other ideas would you introduce to make homeowners say, "Wow, this company really cares"? This position has the opportunity to grow into a $100K+ leadership role. Where would you like to be professionally in the next 2-3 years, and are you interested in eventually building and managing a team? Why should we choose you to represent Home Offer 365 and our "People Over Profit" philosophy when working directly with homeowners? If given an opportunity to join us, how soon would you start?

Work Location:

In person