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Now viewing: Customer Service Coordinator
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Huth Technologies, LLC
Customer Service Coordinator
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Customer Service Coordinator Huth Technologies, LLC Pittsburgh, PA Job Details Contract $25 - $27 an hour 1 day ago Qualifications Customer communication High school diploma or GED Productivity software Full Job Description Position Summary We are seeking a detail-oriented Customer Service Coordinator to support order processing and customer service operations across multiple business units throughout North America. This role serves as a central point for receiving, reviewing, and routing customer purchase orders while ensuring order accuracy and timely communication. Responsibilities Monitor and manage a shared customer service inbox, reviewing incoming purchase orders and customer communications. Acknowledge receipt of customer purchase orders and provide order confirmations in accordance with company policies and customer agreements. Review purchase orders for completeness and accuracy, comparing key order details with internal records. Route customer orders and related communications to the appropriate customer service representative or regional team, highlighting priority or expedited requests. Maintain customer procurement and supplier portals to support order processing and document management. Upload purchase order confirmations and supporting documentation through customer portal systems. Provide customers with requested documentation, including certificates, shipping documentation, and other order-related records. Respond to routine inquiries from customers, sales teams, and internal departments regarding order status and documentation. Coordinate the distribution of project-related documentation to the appropriate internal teams. Qualifications High school diploma or GED required. 2-3 years of experience in an administrative, customer service, or business office environment. Previous customer service or order management experience is preferred. Strong organizational skills with excellent attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office and other standard business software. Strong written and verbal communication skills.