Find & Apply For Customer Service Manager Jobs in Maple Valley, Washington

Car Wash Team Lead | Operations Supervisor | Customer Service Leadership Lead a Team. Uphold a Legacy. Deliver an Unforgettable Guest Experience. Elephant Car Wash is hiring a Car Wash Team Lead to help carry forward our rich legacy of exceptional service while overseeing daily operations and leading a high-performing team. In this hands-on leadership role, you'll play a key part in creating the kind of memorable guest experience Elephant Car Wash is known for — coaching employees, driving operational excellence, and building a positive, results-driven culture on-site. This position is ideal for candidates with experience in team leadership, operations supervision, retail management, hospitality management, restaurant management, automotive services, or customer service management. As Team Lead, you'll lead employees, maintain safety and cleanliness standards, and help your team succeed every shift. What You'll Do As a Car Wash Team Lead, you will: Lead by example, motivating team members through positivity, enthusiasm, and effective coaching. Oversee daily site operations and ensure efficient workflow throughout each shift. Schedule, train, and support employees while promoting accountability and teamwork. Create a positive, professional, and guest-focused work environment that reflects the Elephant Car Wash culture. Follow and teach our Standard Operating Procedures (SOPs) to ensure consistent, high-quality service delivery Monitor advanced car wash equipment and coordinate routine maintenance to minimize downtime. Maintain a clean, safe, and organized facility. Resolve guest concerns professionally and provide an outstanding customer experience. Communicate effectively with employees and management to support daily operations and continuous improvement Qualifications We're looking for a leader who has: Leadership, supervisory, or management experience preferred (retail, hospitality, restaurant, automotive, or another customer-facing environment a plus), but not required. Customer service experience preferred. Strong leadership, coaching, and problem-solving skills. Excellent verbal and written communication skills. Experience using scheduling software, Google Docs, and basic computer applications. Mechanical aptitude preferred but not required. The ability to safely handle car wash solution barrels weighing 100+ pounds using appropriate equipment. A valid driver's license. Availability to work 10-hour shifts, including weekdays and weekends. Why Join Elephant Car Wash? At Elephant Car Wash, leadership means more than managing operations — it means carrying forward a legacy, developing people, and creating a world-class guest experience every single day. If you're a motivated, hands-on leader who thrives in a fast-paced environment and takes pride in building successful teams, we encourage you to apply.

Pay:

$18.64 per hour

Job Type:

Full-time Benefits:

401(k) 401(k) matching Employee discount

Shift:

Day shift, 10-hour shifts

Work Location :

In person

Keywords :

Team Lead, Operations Supervisor, Shift Supervisor, Customer Service, Leadership, Operations Management, Site Operations, Team Management, Coaching, Training, Retail Management, Hospitality Management, Restaurant Management, Automotive Services, Car Wash, Fast-Paced Environment, Full-Time Job Type:

Full-time Pay:

From $18.64 per hour

Benefits:

401(k) 401(k) matching Employee discount

Education:

High school or equivalent (Required)

License/Certification:

Driver's License (Required) Ability to

Commute:

Maple Valley, WA 98038 (Required)

Work Location:

In person