Find & Apply For Customer Service Representative Jobs in Oxford, Alabama

We are seeking a service-oriented and self-motivated Sales and Customer Service Professional to join our team. You will be at the forefront of our growth, forging meaningful connections with businesses across various industries. This role offers a dynamic blend of sales and customer service.

JOB SUMMARY

The Sales & Customer Service Representative is responsible for providing excellent customer support while promoting and selling the company's products and services. This role involves building strong customer relationships, handling inquiries, resolving issues, processing orders, and achieving sales targets to contribute to overall business growth and customer satisfaction.

RESPONSIBILITIES

Provide professional and timely assistance to customers. Identify customer needs and recommend suitable products or services. Generate sales through customer interactions and follow-up activities. Build and maintain strong relationships with new and existing customers. Process orders, returns, exchanges, and refunds accurately. Prepare quotations, proposals, and other sales-related documentation. Resolve concerns, complaints, and inquiries in a courteous and effective manner. Maintain accurate customer and sales records. Follow up with customers to ensure satisfaction and encourage repeat business. Work with internal teams to address customer needs and ensure seamless service.

QUALIFICATION AND REQUIREMENTS

Associate's degree a related filed; or 2 years of related experience in customer service/sales and/or training; or equivalent combination of education and experience. Strong organizational and communication skills required Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.) Occasional travel required Competitive Salary and

EXCELLENT

Benefits! Medical, Dental, Vision Insurance Generous vacation and sick leave policy Paid Holidays Ongoing training Internal growth opportunities ……………. and much, much more!

Pay:

Up to $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Vision insurance

Work Location:

In person