Find & Apply For Customer Service Representative Jobs in Benicia, California

Job Summary Join our dynamic team as a Cashier and Customer Service Representative, where you'll be the friendly face that welcomes customers and ensures smooth, efficient transactions. This role combines the excitement of retail sales with exceptional customer service, providing an engaging environment to showcase product knowledge, assist shoppers, and create memorable experiences. Your energetic approach will help drive sales through upselling and product demonstrations while maintaining a welcoming atmosphere for all visitors. Duties Operate cash registers and POS (Point of Sale) systems accurately to process retail transactions, including cash handling and balancing cash drawers at shift end Deliver outstanding customer service by greeting shoppers, answering questions, and providing product information with enthusiasm Conduct product demos to highlight features and benefits, encouraging additional sales through upselling techniques Assist with stocking shelves, merchandising displays, and organizing store products to ensure an appealing shopping environment Maintain phone etiquette when handling inquiries or assisting customers remotely, ensuring clear and professional communication Support retail sales efforts by promoting store promotions, loyalty programs, and new products to maximize sales opportunities Handle retail math accurately for transactions, returns, exchanges, and inventory management Experience Previous experience in cashiering or retail sales is preferred; familiarity with POS systems is a plus Supervising experience in a retail setting is advantageous for team collaboration and leadership responsibilities Bilingual skills are highly valued to serve diverse customer needs effectively Strong communication skills with the ability to engage customers confidently and courteously Knowledge of retail store product lines and merchandising principles to enhance customer experience Basic math skills for cash register operations, balancing cash drawers, and performing retail math calculations Demonstrated ability to provide excellent customer service while managing multiple tasks in a fast-paced environment Join us if you're passionate about delivering exceptional service, eager to learn about retail products, and ready to contribute to a vibrant team dedicated to creating positive shopping experiences!

Pay:

$20.00 - $25.00 per hour

Work Location:

In person