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Customer Support
Customer Service Representative
Escondido, CA

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Rayne Water Conditioning

Customer Service Representative

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Job Description

Customer Service Representative Sunshine/Rayne Water of San Diego is looking for a world-class Customer Service Representative and our goal is to hire a career-minded person that is looking to join our office support team. We have a great team and are looking for another Customer Service Rep who will proudly represent our brand and create lifetime customers. Rayne Water has been a leader in water conditioning equipment since 1928 offering the best in water softeners, conditioners and drinking water systems. $18/hr This is the perfect career for someone with phone experience in the service industry who has prior experience in a customer focused, administrative role. If you are customer focused and solutions oriented, then this is the position for you!
Job Responsibilities:
Accounts Receivables Answer incoming customer phone calls, answer questions and resolve any product or service related issues for customers, occasionally follow up with customers to ensure complete satisfaction. Take payments and maintain customer records by updating account information Customer Service & multiline telephone experience preferred Excellent written and verbal communication skills including helpfulness and patience in dealing with fellow employees, external customers, and vendors Outstanding organizational and problem solving skills with the ability to prioritize tasks in a fast paced, fun working environment
Job Requirements:
Must be dependable and reliable Experience handling high volume of calls in a service related industry. Proficiency in Microsoft Office Self-motivated with an ability to learn quickly, work independently and think proactively Strong attention to detail and work ethic (honesty and integrity are key for this position and to our organization) Outstanding written and verbal communication skills Positive, winning attitude and dedication to ensuring customer satisfaction Advanced skills in organizing and time management Ability to multi-task Knowledge of driving times within and around cities within the Rayne branch geography Ability to adapt to any new situations as they arise. Disclaimer The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Candidate may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance