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Customer Support
Customer Service Representative
Marina, CA

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Driven Empire Consulting

AT&T Customer Associate

Entry-Level JobVerifiedNo experience needed

Job Description

AT&T Customer Associate Driven Empire Consulting Marina, CA Job Details Full-time $50,000 - $55,000 a year 4 hours ago Benefits Professional development assistance Qualifications Customer communication Full Job Description Driven Empire Consulting is a sales and development firm that sees Monterey not as a market, but as a community ready for something better. We're seeking a Full-time AT&T Customer Associate who is hungry to prove themselves in one of California's most beautiful markets. Every interaction the AT&T Customer Associate has is a lesson in communication, resilience, and the power of a well-placed recommendation. As an AT&T Customer Associate, talent is nice, but showing up every day is better, and your training will prove that beyond any doubt. The AT&T Customer Associate will also develop their game: approaching customers in person, presenting AT&T Fiber's high-speed internet and entertainment services, and learning to read customers faster than they read you. Responsibilities of the AT&T Customer Associate Engage our customers in person, highlighting the unmatched speed and dependability of AT&T Fiber for everyday digital activities. Assist our customers personally in discovering how AT&T Fiber can elevate their online experiences by offering tailored suggestions during customer interactions. Recognize customer needs in person and recommend appropriate AT&T Fiber solutions that enhance their internet connectivity. Promote exclusive AT&T Fiber deals and upgrade options to help customers benefit from faster, more reliable service. Establish rapport by showing genuine interest in customers' digital routines, positioning AT&T Fiber as the ideal connectivity partner. Address customer inquiries about AT&T Fiber services with clarity, building confidence and trust during in-person enrollment discussions. Qualifications of the AT&T Customer Associate A high school diploma or equivalent is preferred. Passionate about customer service or telecommunications is a plus. Resilient and optimistic mindset suited to the demands of a customer facing role. Goal-driven approach focused on contributing to individual and team results. Comfort learning and explaining products, plans, and related service options.
Pay:
$50,000.00 - $55,000.00 per year
Benefits:
Professional development assistance
Work Location:
In person