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Customer Support
Customer Service Representative
Rohnert Park, CA

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Motel 6 / Studio 6

Full & Part Time Guest Service Representative

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Job Description

Full & Part Time Guest Service Representative Motel 6 / Studio 6 - 3.3 Rohnert Park, CA Job Details Part-time | Full-time $18 an hour 1 day ago Benefits On-the-job training Employee discount Qualifications Hotel and accommodations payment processing Greeting customers Organizational skills Hotel and accommodations guest complaints handling Venue guest services Full Job Description Motel 6 Rohnert Park (6145 Commerce blvd)

•This position requires the employee to have a schedule of 2-5 days per week. The shift hours vary. Call Hotel for more information

•

HOSPITALITY EXPERIENCE REQUIRED ON THE JOB TRAINING

Full & Part Time Guest Service Representative We are looking for a friendly and enthusiastic Guest Service Representative who embodies hospitality and guest service. The ideal candidate possesses an upbeat personality, is engaging, responsible, can think quick on their feet, and is adept at multi-tasking. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guests' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Maintain updated records of bookings and payments Skills Customer service attitude Excellent communication and organizational skills Make rounds on property Report any maintenance issues to the maintenance person Requirements Only interested serious candidates apply Availability to work a schedule including days, nights, weekends, and holidays. Weekends (a must) Benefits Competitive Pay starting @ $17.00 or better (DOE) Employee discount

Other Job Types:
Full-time, Part-time Pay:

$18.00 per hour

Benefits:

Employee discount Ability to

Relocate:

Rohnert Park, CA 94928: Relocate before starting work (Required)

Work Location:

In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements