Find & Apply For Customer Service Representative Jobs in San Fernando, California

Job Summary We are seeking a Customer Service Representative

• Manufacturing for a direct hire opportunity in San Fernando, CA.

This role is ideal for a customer-focused professional who enjoys serving as a key liaison between customers and internal operations teams. In this position, you will help ensure a positive customer experience by communicating order status updates, coordinating with production, shipping and receiving, and quality control, and supporting timely resolution of customer needs. This is a great opportunity to join a stable manufacturing environment that values teamwork, responsive service, and continuous improvement. The company offers excellent benefits, long-term growth potential, and a collaborative work environment where strong communication, follow-through, and problem-solving are recognized and valued. Key Responsibilities

• Serve as the primary liaison between customers and internal departments to support order accuracy and customer satisfaction.
• Communicate order status updates, shipment information, and production timelines to customers in a professional and timely manner.
• Collaborate with production, shipping and receiving, and quality control teams to resolve order-related questions or concerns.
• Provide recommendations and solutions to improve the customer experience and support service goals.
• Maintain accurate customer communication and order information to help ensure smooth workflow and follow-up.
• Support a positive, responsive customer service experience in a manufacturing environment. Compensation and Benefits
• Direct hire opportunity.
• Salary range: $50,000 to $60,000 per year.
• Excellent benefits.
• Growth opportunity. Required Qualifications and Skills
• Act as a liaison between customers and internal manufacturing teams.
• Communicate order status updates and customer inquiries clearly and professionally.
• Coordinate with production, shipping and receiving, and quality control to support customer satisfaction.
• Help identify recommendations and solutions that improve service and order follow-through.
• 3 to 5 years of customer service experience, preferably in a manufacturing, distribution, or related business environment.
• Strong verbal and written communication skills.
• Ability to work cross-functionally with operations, production, shipping, receiving, and quality teams.
• Strong attention to detail, organization, and follow-up skills.
• Customer-focused mindset with the ability to resolve questions or concerns professionally.
• Ability to manage multiple priorities in a fast-paced manufacturing setting. Preferred Qualifications
• Experience supporting customer orders in a manufacturing or industrial environment.
• Familiarity with order entry, order status tracking, or customer account support.
• Experience working with ERP, CRM, or order management systems.
• Bilingual communication skills may be helpful depending on customer needs.

Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.