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Customer Support
Customer Service Representative
Fort Walton Beach, FL

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On Point Veterinary Urgent Care

Veterinary Client Service Representative

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Job Description

OnPoint Veterinary Urgent Care is seeking a kind, pet-loving receptionist who is capable of working in a fast-paced environment to join our team. We provide same-day urgent care services to the pets of Fort Walton Beach and surrounding areas. Veterinary Client Service Representatives are the face of our practice. You are the first and last impression - You make a difference! Receptionists are responsible for warmly greeting clients, client/patient intake, client communication, answering phones, filling prescriptions, loading rooms, client check-out, and creating patient electronic charts. Cross-training available for motivated individuals.
Job Requirements:
Positive attitude and love for pets Effective communication skills Empathic, caring, and compassionate personality Ability to work rotating weekends Ability to work efficiently in a fast-paced environment Willingness to learn, grow, and advance skillset Ability to multi-task effectively Minimum 1-year experience in the veterinary field Job Benefits for
Full-Time Employees:
401k matching Health Insurance Premium Coverage Uniform Allowance PTO Accrual Flexible Schedule Discounted Pet Care OnPoint Veterinary Urgent Care is a locally owned and operated veterinary urgent care practice in Fort Walton Beach, FL. Our mission is to provide quality, accessible, transparent veterinary care to patients who need same-day treatment. We are a drug free employer. Equal opportunity employer.
Pay:
$18.00 - $22.00 per hour
Benefits:
401(k) Employee discount Flexible schedule Health insurance Paid time off Uniform allowance Application Question(s): How many years of customer service experience do you have? Please briefly describe any veterinary or medical reception experience. A client calls after waiting several hours with a non-urgent concern. How would you acknowledge their frustration and explain that patients are seen based on medical urgency? Please describe any experience you have that would help you succeed in this position.
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance