Find & Apply For Customer Service Representative Jobs in Santa Rosa Beach, Florida

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Job Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Dispatch Service Representative. As a Dispatch Service Representative, you will be responsible for providing exceptional service to our guests and ensuring their needs are met efficiently and effectively. ###

Duties:

• Answer incoming calls and respond to customer inquiries in a professional and timely manner
• Assist guests and staff with maintenance requests and provide accurate information regarding schedules, and services
• Utilize phone systems and customer service tracking software to service orders, tasks and update customers.
• Collaborate with internal teams such as managers, guest services, and operations to ensure smooth maintenance operations
• Address guest complaints or concerns with empathy and work towards finding appropriate solutions
• Maintain accurate records of guest and vendor interactions, transactions, comments, and complaints.
• Able to work 10am-6pm or 11am-7pm
• Able to lift 50 lb.

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Experience:

• Previous experience in a customer service role is preferred
• Strong phone etiquette and communication skills
• Knowledge of supply chain vendor management principles If you are a detail-oriented individual with excellent problem-solving skills and a passion for delivering exceptional customer service, we encourage you to apply for this position.

Join our team today and be part of a dynamic company that values its employees' contributions.

Note:

This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you proficient in computer programs such as Excel and Word?

Education:

High school or equivalent (Preferred) Shift availability: Night Shift (Preferred) Ability to

Commute:

Santa Rosa Beach, FL 32459 (Required) Ability to

Relocate:

Santa Rosa Beach, FL 32459: Relocate before starting work (Required)

Work Location:

In person