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Customer Support
Customer Service Representative
East Chicago, IN
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Customer Service Representative — Office (Entry Level)
Job type:
Full-time
Pay:
$15/hour
About the role
Region Roofing and Remodeling is looking for a dependable office customer service rep to be the first voice our customers hear. This is an entry-level position — no industry experience required. We'll train you on everything you need to know. Most of your day is on the phone: answering incoming calls, returning messages, and making sure nobody falls through the cracks.
What you'll do
Answer incoming calls and route them to the right person
Return voicemails and follow up on missed calls same day
Take down customer information accurately and log it in our system
Schedule appointments and keep the team updated
Basic office support — filing, data entry, light paperwork
What we're looking for
Clear, friendly phone manner
Reliable and on time
Comfortable with a computer and typing
Able to stay organized when the phone is busy
High school diploma or GED
Room to grow
This is a starting point, not a dead end. We promote from within. If you show up, learn the business, and handle yourself well with customers, there are higher-paying positions available on our team — and we'd rather move you up than hire someone new.
Schedule & location
Mon-Fri in-office. Must be willing to take calls and return calls after 5pm and on weekends. Additonal pay available.
Please call or text 2192563282 if interested.
Pay:
$15.00 per hour
Benefits:
Paid time off Professional development assistance Referral program