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Customer Support
Customer Service Representative
East Chicago, IN

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Region Roofing & Remodeling

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Job Description

Customer Service Representative — Office (Entry Level)
  • Job type:
  • Full-time
  • Pay:
  • $15/hour
  • About the role
  • Region Roofing and Remodeling is looking for a dependable office customer service rep to be the first voice our customers hear. This is an entry-level position — no industry experience required. We'll train you on everything you need to know. Most of your day is on the phone: answering incoming calls, returning messages, and making sure nobody falls through the cracks.
  • What you'll do
  • Answer incoming calls and route them to the right person
  • Return voicemails and follow up on missed calls same day
  • Take down customer information accurately and log it in our system
  • Schedule appointments and keep the team updated
  • Basic office support — filing, data entry, light paperwork
  • What we're looking for
  • Clear, friendly phone manner
  • Reliable and on time
  • Comfortable with a computer and typing
  • Able to stay organized when the phone is busy
  • High school diploma or GED
  • Room to grow
  • This is a starting point, not a dead end. We promote from within. If you show up, learn the business, and handle yourself well with customers, there are higher-paying positions available on our team — and we'd rather move you up than hire someone new.
  • Schedule & location
  • Mon-Fri in-office. Must be willing to take calls and return calls after 5pm and on weekends. Additonal pay available.
  • Please call or text 2192563282 if interested.
Pay:
$15.00 per hour
Benefits:
Paid time off Professional development assistance Referral program
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Dental Insurance