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Seekonk Public Library

Customer Services Associate I

Entry-Level JobVerifiedNo experience needed

Pay: $19.46/hr

Posted: 2 weeks ago

Location: Seekonk, MA (Onsite)

Last Updated: 2 weeks ago

Hours: Part-Time

Expires: 9/30/2026

Job Description

Customer Services Associate I, Seekonk Public Library (Seekonk) Join Our Team!

Part-Time Library Customer Services Associate Hourly Rate:

$19.46 12-19 Hours/Week Includes some evenings & Saturdays

Application Deadline:

Open until filled Are you passionate about helping people and love being around books, technology, and community? We're looking for a friendly, motivated Library Customer Services Associate to join our team and be the welcoming face of the library! In this public-facing role, you'll connect directly with library users—checking out materials, issuing library cards, recommending great reads, and assisting with technology and digital resources. If you're a people person who thrives in a fast-paced environment and enjoys making someone's day a little better, we'd love to meet you!

What You'll Do:

Help patrons check out, renew, and request materials Issue library cards and maintain user records Answer questions and provide top-notch service Assist with technology—everything from the catalog to our eLibrary Re-shelve returned materials and process inter-library loans Explain library policies and help resolve routine issues Be part of a friendly, collaborative team

What You Bring:

A high school diploma or equivalent Comfort using a cash register and basic computer tools (Windows, web browsers, social media) A customer-first attitude and a calm, courteous demeanor Excellent communication and teamwork skills The ability to move materials (lift up to 25 lbs, push carts, stand for extended periods) Flexibility to adjust to a fast-paced, dynamic public service setting Bonus points if you have prior library or customer service experience—especially with the SIRSI/Dynix system or SAILS network

The Details:

Part-time:

12-19 hours/week Schedule below: o Monday, Tuesday, Thursday 4-8 o Alternating Friday/Saturday 9-5 Starting pay: $19.46/hour with annual step increases Covered under the collective bargaining agreement with the Seekonk Public Library Employees Association, MLSA, AFT Mass. Qualifications High school diploma or equivalent Full/Part Time Part Time Education NA Salary $19.46 / hour Closing Date Accepting applications until position is filled