Find Jobs
Find Jobs Near You – Available Work in Your Location
Find & Apply For Customer Service Representative Jobs in South Hadley, Massachusetts
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Skip to job details
Now viewing: Customer Service + Membership Sales
SY
Serenity Yoga & Wellness
Customer Service + Membership Sales
Entry-Level JobVerifiedNo experience needed
Job Description
Serenity Yoga is a small, inclusive yoga studio where people come to take a break from the noise of daily life and get back to themselves. Our work is grounded, practical, and accessible — supporting people in slowing down, regulating stress, and reconnecting with themselves through consistent practice. We are hiring a Front Desk Sales Associate / Studio Assistant to support daily operations, manage customer communication, and play a key role in membership sales and conversion . This position is ideal for someone with customer service or sales experience who enjoys talking with people, answering questions, and helping customers make confident decisions. About the Role This is a customer-facing, sales-forward front desk position with operational responsibilities. You will be one of the main points of contact for new and returning students and will directly support the studio's growth through clear, consistent communication and membership sales. Sales at Serenity is not high-pressure — but it is real sales.
You will be expected to confidently explain pricing, answer objections, and help people commit to a membership that supports their goals. Key Responsibilities Sales & Membership Support Explain pricing, memberships, and intro offers clearly Support intro → membership conversions Answer questions about commitment options and value Follow up with leads and students via email and text Support studio membership growth through consistent communication Front Desk & Customer Service Greet students and manage class check-ins Assist new students and answer general questions Provide professional, timely customer support in person and digitally Respond to emails and text messages using studio systems Studio Operations Open and/or close the studio depending on shift Maintain a clean, organized front desk and lobby Restock supplies and reset spaces between classes
You will be expected to confidently explain pricing, answer objections, and help people commit to a membership that supports their goals. Key Responsibilities Sales & Membership Support Explain pricing, memberships, and intro offers clearly Support intro → membership conversions Answer questions about commitment options and value Follow up with leads and students via email and text Support studio membership growth through consistent communication Front Desk & Customer Service Greet students and manage class check-ins Assist new students and answer general questions Provide professional, timely customer support in person and digitally Respond to emails and text messages using studio systems Studio Operations Open and/or close the studio depending on shift Maintain a clean, organized front desk and lobby Restock supplies and reset spaces between classes