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Now viewing: Customer Service Representative Bring Your CRM/ERP Expertise to a Family-Owned Maine Client
M
ManpowerGroup
Customer Service Representative Bring Your CRM/ERP Expertise to a Family-Owned Maine Client
Job Description
Customer Service Representative - Bring Your CRM/ERP Expertise to a
Family-Owned Maine Client Pay Rate:
$24-$27 per hourSchedule:
Monday-Friday, 8:00am-4:30pmAssignment Length:
Direct-Hire We're now hiring a Customer Service Representative for our client in Sanford, Maine! This is an excellent opportunity to join a family-owned business where your customer service experience and system knowledge truly make an impact. This position pays $24-$27 per hour and is a direct-hire role. This is a customer-focused, detail-driven role perfect for someone who thrives in a fast-paced environment while supporting customers, internal teams, and independent sales reps. Apply today!Typical daily duties:
- Handling incoming phone calls, online inquiries, and logging information into a CRM or ERP
- Supporting independent sales representatives and partners with product, pricing, and warranty information
- Processing quotes, purchase orders, and warranty calls to ensure timely resolution
- Communicating across departments to align with service standards and policies
- Applying Lean tools to identify waste and improve process flow What we're looking for:
- Associate's degree and 5 years' experience supporting sales teams in manufacturing or life science industries
- Experience using CRM/ERP platforms (Salesforce and Epicor preferred)
- Proven customer service experience working with customers and internal teams
- Experience with international orders/shipments a plus To be considered for this Customer Service Representative opening in Sanford , please contact us using any of the methods below.