Find & Apply For Customer Service Representative Jobs in Shelby Charter Township, Michigan

JOB SUMMARY

As a Customer Service Representative, you'll be the friendly face and helpful voice of Signs365. If you're seeking a career with a stable and thriving company that values innovation, teamwork, and having a blast on the job? Look no further! Since 2006, we've been at the forefront of our industry, delivering exceptional experiences to our customers through the dedication and talent of our incredible team. You'll have the opportunity to utilize various design programs, including Adobe Illustrator, CorelDRAW, and Photoshop, to review orders and assist customers. You'll be empowered to leverage your talents to drive your personal growth and contribute to the expansion of our business.

APPLY IF

You thrive in a fast-paced setting and love interacting with people. Your positive attitude shines brightest when you're part of a dynamic team. Punctuality and dependability are second nature to you.

AVAILABLE SHIFTS

Day:

9:00a - 5:30p (Mon - Fri)

JOB DUTIES

Answer inbound calls while providing the highest level of Customer Service. Act as a Single Point of Contact to our customers looking for assistance with questions, ordering, or issue resolution Utilize various design programs, including Adobe Illustrator, CorelDRAW, and Photoshop, to review stunning visuals and support our creative endeavors. Document conversations with the customer for ticket resolution Act as a subject matter expert on product offerings Create, develop, and maintain relationships with the customer

QUALIFICATIONS AND SKILLS

Effective communicator, both written and verbal Excellent active listener Capable of typing 40+ WPM with accuracy Able to multitask while having a strong attention to detail Positive attitude Solid time management

BENEFITS

Above-average starting hourly rate Performance-based raises and bonuses Comprehensive medical, dental, and vision benefits Generous Paid Time Off and Holidays Lunch provided daily for all employees

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance

Work Location:

In person