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Customer Support
Customer Service Representative
Waterford Township, MI

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The Road Commission for Oakland County

Citizen Services Representative

Job Description

Citizen Services Representative The Road Commission for Oakland County - 3.6 Waterford, MI Job Details Full-time From $45,100 a year 1 day ago Qualifications Customer communication Word processing High school diploma or GED Driver's License Clerical experience
Full Job Description Duties:
Receives and responds to citizen requests/concerns. Prepares monthly and annual reports. Researches and maintains claim and lawsuit files. Performs radio communicator duties. Types letters, memos, and various forms. Performs all duties in a customer service orientated manner, adhering to all safety and board policies, regulations, or procedures. Must perform duties in a safe, professional, and courteous manner to promote a positive image of the Road Commission for Oakland County. Requires a daily schedule that supports RCOC hours of operation. Regular and predictable onsite job attendance is an essential function of this position. Special Experience/Education A High School Diploma or equivalent is required. Training in office procedures and clerical skills are required. A minimum of two (2) years of clerical and word processing experience is required. Must possess and maintain a valid State of Michigan Driver's License.
Disclosure:
This position is within a bargaining unit and the individual that holds this position is subject to the terms and conditions of the existing collective bargaining agreement. Disclaimer Must be legally eligible to work in the United States and possess a Valid Driver's License. Attractive benefits package. EOE/ADA/Drug Free Workplace.