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Customer Support
Customer Service Representative
Angier, NC

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Now viewing: CSR - Customer Service Representative (1+ YRS EXP REQ)
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Crepe Myrtle Animal Hospital

CSR - Customer Service Representative (1+ YRS EXP REQ)

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Job Description

Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our veterinary clients, providing exceptional service and support. The ideal candidate will possess strong interpersonal skills and a passion for delivering top-notch client services. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Handle customer complaints with empathy and professionalism, ensuring resolution to their satisfaction. Maintain accurate records of customer interactions through data entry into our practice management software. Process transactions, including cash handling, efficiently while adhering to company policies. Responding to requests for appointments. Experience in veterinary medicine is preferred.
Job Type:
Part-time Pay:
From $12.00 per hour Expected hours: 20 - 30 per week
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Experience:
Veterinary Reception:
1 year (Required)
PIMS:
1 year (Required) Ability to
Commute:
Angier, NC 27501 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance