Find & Apply For Customer Service Representative Jobs in Bloomfield, New Jersey

Customer Service Representative Norton Insurance Agency, Inc - 4.0 Bloomfield, NJ Job Details Full-time From $15 an hour 1 day ago Qualifications Teamwork Interpersonal skills Administrative experience Organizational skills Multi-line phone systems Full Job Description Job Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and voice of our organization, providing exceptional support to clients and ensuring their needs are met with professionalism and enthusiasm. Your proactive approach will help build strong relationships, resolve inquiries efficiently, and contribute to a positive customer experience. This paid position offers an exciting opportunity to develop your communication skills while working in a collaborative, fast-paced environment. Responsibilities Respond promptly and courteously to customer inquiries via multi-line phone systems, and email. Maintain accurate data entry records, update client information, and process transactions with precision. Handle front desk duties, including greeting visitors, managing phone communication, and directing calls appropriately. Support office management tasks such as organizing files, scheduling appointments, and assisting with clerical duties. Demonstrate excellent phone etiquette while addressing customer concerns, providing product or service information, and resolving issues efficiently. Experience Previous office experience or administrative support roles are highly desirable. Strong computer skills with proficiency in Microsoft Office Suite. Experience using multi-line phone systems and handling high-volume customer interactions. Bilingual abilities are a plus to better serve diverse client needs. Demonstrated organizational skills with the ability to prioritize tasks effectively in a busy environment. Knowledge of customer service best practices combined with excellent communication skills—both verbal and written. Personal assistant or front desk experience is beneficial for managing daily office operations smoothly. Join us to be part of a vibrant team committed to delivering outstanding customer support! We value energetic individuals who thrive on helping others, possess strong technical proficiency, and are eager to grow their career in a supportive environment where every paid position makes a difference.

Pay:

From $15.00 per hour Expected hours: 35.0 per week

Work Location:

In person