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Customer Support
Customer Service Representative
Washington Township, NJ

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MTC Facility Maintenance

Administrative & Client Services Assistant

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Job Description

Overview We are seeking a proactive and detail-oriented Administrative & Client Services Assistant to join our dynamic team. This vital role combines office management, client communication, and administrative support to ensure smooth daily operations and exceptional customer service. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent organizational skills, and possess a friendly, professional demeanor. This paid position offers an exciting opportunity to develop versatile skills while supporting our team's success. Responsibilities Serve as the first point of contact at the front desk, greeting visitors and clients with professionalism and warmth Manage multi-line phone systems, directing calls efficiently and courteously while providing excellent customer support Maintain organized filing systems, both physical and digital, ensuring confidentiality of sensitive information Perform data entry tasks accurately using Microsoft Office applications and specialized bookkeeping software such as QuickBooks Assist with office management duties including supply inventory, appointment scheduling, and calendar coordination Handle bookkeeping responsibilities such as invoicing, expense tracking, and reconciling accounts Support client communication efforts through email correspondence, appointment confirmations, and follow-up inquiries Proofread documents for accuracy and clarity, ensuring professional quality in all written materials Manage incoming and outgoing mail, courier services, and document distribution with efficiency Qualifications Proven experience in office administration or clerical roles with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy across various platforms Familiarity with QuickBooks or similar bookkeeping software is highly desirable Excellent phone etiquette with experience managing multi-line phone systems and client communication Bilingual abilities are a plus to effectively serve diverse client needs Strong data entry skills with high accuracy; ability to handle confidential information discreetly Previous experience in customer service or personal assistant roles is preferred Demonstrated time management skills to prioritize tasks effectively in a busy environment Join us to be part of a vibrant team dedicated to delivering outstanding support both internally and externally. This role offers valuable growth opportunities for those eager to enhance their administrative expertise while making a positive impact every day.
Pay:
From $20.00 per hour Expected hours: 15.0 - 30.0 per week
Benefits:
Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance