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Customer Support
Customer Service Representative
Hicksville, NY

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Personal Communications Center Inc.

Customer Service Agent

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Job Description

Customer Service Agent Personal Communications Center Inc. Hicksville, NY Job Details Part-time | Full-time $19
  • $22 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Client inquiry handling English Client services Typing Client interaction via phone calls Full Job Description
  • Job Summary
  • As a Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring overall customer satisfaction.
  • Responsibilities
  • Handle incoming customer inquiries via phone
  • Provide information about products and services
  • Assist customers with product-related questions and issues
  • Maintain accurate customer records and data entry
  • Utilize excellent phone etiquette and communication skills
  • Experience
  • Proficiency in English
  • Prior experience in customer service or call center environments preferred
  • Strong typing skills and familiarity with office software applications
  • Ability to effectively communicate and empathize with customers
  • Experience in client services and handling various customer service scenarios
Job Types:
Full-time, Part-time Pay:
$19.00
  • $22.
00 per hour Expected hours: No more than 40.0 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance