Find & Apply For Customer Service Representative Jobs in Enola, Pennsylvania

Position Summary Our Customer Service Representatives are responsible for providing excellent service to customers by assisting with inquiries, processing orders, resolving concerns, and ensuring a positive customer experience. This role requires communication skills, attention to detail, and the ability to work independently. Essential Duties and Responsibilities Greet and assist customers in a professional and friendly manner, both in person and via phone Process customer orders, payments, and transactions accurately Resolve customer concerns and complaints effectively with direction Maintain accurate customer records and account information Educate customers on company services, pricing, and policies Handle cash and credit card transactions Maintain a clean and organized work area Support team members and assist with additional tasks as needed and assigned Store opening and closing responsibilities based on shift requirements Wash and fold laundry duties and laundromat assistance (applicable based on location) Maintain attendance and punctuality standards Qualifications Verbal and written communication skills; must be able to read, write, and speak English Basic computer and math skills Ability to multitask and stay organized Professional appearance and positive attitude Ability to work independently and as part of a team Dependable Criminal background check required 18 years or older Physical Requirements Ability to stand and walk for extended periods Ability to grasp items and lift/move up to 20 pounds from place to place Frequent use of computers, phones, and office equipment Work Environment Frequent interaction with customers and team members Requires schedule flexibility including weekends depending on business needs Benefits Employee discounts Health and retirement benefits (if applicable) Employee Assistance Program Equal Opportunity Employer Classic Drycleaners and Laundromats is an equal opportunity employer and values diversity in the workplace.