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Now viewing: Service Advisor
IM
Import Motorworks
Service Advisor
Job Description
We are not looking for the most experienced service advisor. We are looking for the person who genuinely cares about people. At Import Motorworks we believe people matter more than cars. We build relationships first. We just happen to fix cars. Our goal is to build long term relationships with every customer so they are known, valued, cared for and are confident they have found the shop that will take care of them for years to come. That takes someone who communicates exceptionally well, listens first to understand what is truly important to the customer, serves with humility and understands every interaction is another chance to strengthen a relationship. We are actively striving to practice unreasonable hospitality - going beyond what's expected in ways customers never forget. Customers may forget what you said or what the repair cost. They will remember how you made them feel. This is the vision of what this role should embody. We're looking for a team player who moves with a natural sense of urgency, sells with integrity, and genuinely enjoys helping people. Experience is valuable but character, kindness and the ability to build trust matter even more. If our values resonate with yours, we would love to meet you! Call or text 423-505-4331 to schedule a conversation. Come and meet the team. Experience our culture, and decide for yourself if this is where you belong.so you can judge for yourself. Then you will know you have found the place you belong!