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Customer Support
Customer Service Representative
Portland, TN

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Staffmark Group

Customer Service Representative

Job Description

Customer Service Representative Staffmark Group $20.00

•20.00 life insurance, 401(k) United States, Tennessee, Portland Sep 09, 2026 Now hiring for a

Customer Service Representative Location:
Portland, TN Pay Rate:

$20.00 per hour

Schedule:

1st Shift | Monday

•Friday | 7 AM

•3:30 PM Bring Your People Skills. We'll Bring the Opportunity. Looking for Customer Service Representative jobs in Portland where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates. Job Duties Manually process customer purchase orders and accurately update information in SAP

Enter data and maintain customer portals

Organize, file, and maintain shipping documents

Respond professionally to customer requests by telephone and email

Provide customers with requested shipping and order documentation

Verify information for accuracy and resolve basic discrepancies

Assist the customer service team with general administrative tasks

Maintain organized electronic and paper records

Communicate with internal departments to support timely order processing Education Requirements High school diploma or GED required.

Additional customer service, business, or office training is beneficial. Experience Requirements Strong verbal and written communication skills.

Ability to provide professional, courteous, and solution-focused customer service.

Experience using computers, business software, and data entry systems.

Excellent organizational skills with the ability to manage multiple priorities.

Commitment to professionalism, accuracy, and customer satisfaction.

Previous customer service, administrative, order-entry, or clerical experience

Proficiency with Microsoft Office, including Excel

SAP experience is preferred but not required

Strong data-entry skills with excellent attention to detail

Professional written and verbal communication skills

Ability to prioritize assignments and manage multiple responsibilities

Dependable attendance and the ability to work effectively as part of a team

Some college coursework is preferred but not required Preferred Qualifications Previous customer service, call center, retail, office support, or administrative experience is preferred.

Experience working with CRM software, order processing systems, or customer databases is beneficial.

Bilingual communication skills may be considered an asset depending on the position.

Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Service Representative. Physical Capabilities Ability to remain seated or stand for extended periods while assisting customers.

Frequent use of computers, telephones, and standard office equipment.

Ability to communicate clearly with customers, coworkers, and business partners.

Ability to perform repetitive keyboard and data entry tasks throughout the workday. Benefits Competitive Weekly Pay

Comprehensive Benefits including medical, dental, and vision coverage.

Life Insurance and Disability Insurance for added peace of mind.

Optional 401(k) Plan to help you prepare for the future.

Supportive Team Environment focused on professional growth and customer success. "Always keeping in touch. Even when I had a couple jobs to pick from they kept looking for interviews. To try and find something that best suits me" Staffmark Associate Turn your people skills into a paycheck. Start here. About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance