Find & Apply For Customer Service Representative Jobs in Lane City, Texas

Job Summary We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our clients receive exceptional support and service. Your energetic approach will help build lasting relationships, resolve inquiries efficiently, and contribute to a positive experience for everyone who interacts with us. This position offers an exciting opportunity to utilize your strong communication skills, technical proficiency, and organizational talent in a fast-paced, rewarding environment. Responsibilities Respond promptly and professionally to customer inquiries via multi-line phone systems, email, and live chat, providing accurate information and solutions. Assist with office management tasks including filing, data entry, and maintaining spreadsheets to ensure smooth daily operations. Support front desk activities by greeting visitors, managing appointment calendars, and coordinating scheduling efforts using Microsoft Office tools and Google Workspace. Handle clerical responsibilities such as proofreading documents, processing word processing tasks, and ensuring all correspondence is clear and error-free. Provide exceptional customer support by addressing concerns with professionalism, practicing excellent phone etiquette, and ensuring client satisfaction. Collaborate with team members on office organization projects, including filing systems and inventory management to enhance productivity. Qualifications Proven experience in office management or administrative roles with strong clerical skills. Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, spreadsheets, and data entry. Technical proficiency with computer literacy including familiarity with QuickBooks, spreadsheets, and productivity software. Excellent organizational skills with the ability to prioritize tasks effectively in a busy environment. Strong communication skills—bilingual abilities are a plus—and experience in customer service or front desk roles. Knowledge of multi-line phone systems, phone etiquette, and professional client communication techniques. Previous experience in medical or dental receptionist roles or personal assistant positions is advantageous. Ability to manage time efficiently while handling multiple responsibilities such as calendar management and filing. Join us to be part of a vibrant team dedicated to delivering outstanding service! We value energetic individuals who thrive on helping others while demonstrating technical savvy and organizational excellence. This is a paid position committed to fostering your professional growth in a supportive environment!

Pay:

$12.64 - $16.78 per hour

Benefits:

401(k) 401(k) matching Dental insurance Paid time off Vision insurance

Work Location:

In person