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WE are Family \" and \" YVFWC
And then we grew ,\" for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $18.75
22.

97/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills!

What You'll Do:

Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff Update patient demographic information in the Electronic Medical Record (EMR) Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability Ensure that all newly enrolled mail-order patients have been completely and successfully signed up Actively promote and educate patients on all pharmacy services, including the mail order process and auto-refill Complete third-party rebilling process, including contacting insurance companies for authorization May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls, and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed Perform other duties as assigned

Qualifications:

High School Diploma or General Education Diploma (GED) One year of pharmacy assistant, office, administrative, patient care, call center or customer service experience. Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved. Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. 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Find & Apply For Customer Service Representative Jobs in Moxee, Washington

Pharmacy Call Center Agent- Relief - Full Time. Job in Moxee Gr8Jobs