Find & Apply For Audio / Visual Technician Jobs in Chandler, Arizona

Field AV Technician Whos Your Tech Chandler, AZ Job Details Temp-to-hire | Contract $32 - $35 an hour 1 day ago Qualifications Telecommunications network troubleshooting Non-technical user support Customer communication Residential communication system installation projects Serving clients In-person customer service Wireless network configuration Network infrastructure Driver's License Troubleshooting electrical systems Networking equipment (troubleshooting support) Root cause analysis Residential telecommunications installation 802.11 (Wi-Fi) Full Job Description Who's Your Tech LLC is seeking an experienced Field AV Technician to install, troubleshoot, and support residential and small-business technology. This hands-on, client-facing role includes home audio/video, Control4 and smart-home systems, Ring cameras and security devices, residential networking, Wi-Fi, and low-voltage cabling. The ideal candidate has 5+ years of field experience, strong technical and troubleshooting skills, and exceptional customer service. Technicians must be comfortable working independently in clients' homes and businesses, diagnosing issues across multiple technologies, and delivering clean, professional solutions while clearly communicating with clients. Control4 certification is highly desirable, and residential Home AV experience is required. About Whos Your Tech Serving Your Needs If you're in need of a reliable IT Service, contact a professional from Who's Your Tech. We are available to provide skilled, affordable services that suit your specific needs and schedule. Established in 2009, we are proficient with a number of services. When you want quality and trustworthy work done right the first time and at a great price, we're the ones to call. We cover clients in Phoenix and the surrounding areas, so no matter where you are let us know how we can help. Services We Offer

CUSTOM COMPUTER BUILD

Is your older computer getting laggy? Looking for a new custom PC or a gaming PC? We can work with you to customize a computer to your specific needs.

COMPUTER UPGRADES AND TROUBLESHOOTING

Who's Your Tech offers a wide range of services including servicing your current Laptop or Desktop and potentially resolving performance issues you may be experiencing. We can speed up an older computer to extend the life of your current hardware at a minimal cost.

NETWORKING & WI-FI

Do you have spotty wireless in your residence or small business? Or do you have a super-fast internet connection but it seems like your PC or wireless device is running at a snail's pace? Do you have that one room in the house that just can't get good reliable Wi-fi? Who's Your Tech can evaluate your current internet speed and wireless coverage and ensure your wireless in the house and even outside is running at optimal speeds.

VIRUS/MALWARE REMOVAL

Are pop-Up windows driving you crazy? Are you getting multiple virus alerts on your screen? Not able to use the internet right? Not even sure if you have a good reliable Anti-Virus? Who's Your Tech can do a full System audit of your current setup and advise you on options for you to get your system running healthy.

DATA TRANSFER AND RECOVERY

Do you have an older computer sitting in your closet that may house some of your most precious memories or old documents you would like to transfer over to a new Machine or external drive? Who's Your Tech can recommend options to safeguard your precious data.

SOFTWARE INSTALLATION

Have a new shiny piece of software that you are not sure how to install and set it up? Who's Your Tech can assist with the installation and walk you through all the necessary steps to get it up and running the right way the first time.

SMART HOME SECURITY

Who's Your Tech Specializes in the Ring Security Family of products that range from a front Doorbell Camera to outside Security Cameras that are wireless and can monitor any part of your house outside. We also offer options to allow you to add Solar to keep the cameras fully charged if no electrical outlet is available.

SMART HOME TEMPERATURE

Do you have an old crusty Thermostat that you would love to modernize? Want to have the ability to change the temperature in the house by simply swiping on your smartphone or even have a smart assistant like Alexa or Google take care of it for you? Well, look no further than Who's your Tech to make that dream a reality.

TV MOUNTING

We offer a wide range of TV Mounting Options including Fixed Mounts, Tilt Mounts, and Full-Motion Mounts that allow you to pull out your TV and adjust the view in many angles. We can even hide those ugly cords within your wall with a certified In-Wall Kit to make the appearance look amazing.

NETWORK PANEL REORG

Most houses in the last 15-20 years may contain a Network Wall Panel that can go by many names such as an On-Q Panel or Network Distribution Panel. These panels are typically located in a closet or laundry room. We offer the ability to clean up the wiring in these panels and properly label each component for troubleshooting.

TECHNOLOGY ASSESSMENT

Do you have technology troubles that you can't quite figure out? Maybe you are simply looking for an expert to advise on how to handle a technology barrier and make life easier. Who's Your Tech offers a Technology Assessment that can go through all of your questions and concerns that you may have and offer reliable solutions to solve any of your technology needs.

STREAMING SETUP

Cut the cord and reduce your monthly cable bill while still enjoying your favorite shows or channels.

SHORT-TERM RENTAL TECHNICAL SUPPORT AND SERVICES

Who's Your Tech provides technical services for guests during their stay. Description Who's Your Tech LLC is seeking an experienced Field AV Technician to join our growing team. This is a hands-on, client-facing role for a technician who can independently install, troubleshoot, repair, configure, and support residential and small-business technology while delivering an exceptional client experience. We are looking for someone who combines strong AV and low-voltage experience with networking knowledge, technical aptitude, professionalism, and excellent customer service. What You'll Be Doing Home AV & Automation Strong residential Home AV experience is required .

Responsibilities may include:

Installing and troubleshooting home theater and audio/video systems Installing and configuring TVs, displays, speakers, and related equipment Diagnosing and resolving existing AV system issues Upgrading or replacing AV components Integrating multiple home technology systems Educating clients on system operation Control4 & Smart Home Control4 experience is highly desirable, and Control4 certification is strongly preferred.

Work may include:

Installing and replacing Control4 hardware Troubleshooting existing Control4 systems Supporting system configuration and upgrades Integrating AV, networking, lighting, security, and smart-home devices Diagnosing connectivity and equipment issues Providing client education and post-installation support Ring & Security Technology Who's Your Tech works extensively with Ring and connected-home security products.

Technicians may:

Install Ring doorbells, indoor/outdoor cameras, and floodlight cameras Troubleshoot and restore existing Ring equipment Diagnose Wi-Fi and connectivity issues Configure Ring devices, apps, notifications, and motion zones Test systems and confirm proper operation Explain system features to clients Our goal is to diagnose the problem first and provide the right solution , not simply replace equipment. Networking, Low Voltage & Technical Skills Modern AV and smart-home systems depend heavily on reliable networks and properly installed low-voltage infrastructure.

Technicians should be comfortable with:

Residential networks, routers, switches, access points, and Wi-Fi Troubleshooting wired and wireless connectivity Connecting AV, Control4, Ring, cameras, TVs, and smart devices Diagnosing IP and connectivity issues Running and terminating Ethernet and low-voltage cabling AV, camera, security, and structured wiring Wiring remediation, cleanup, and testing Identifying hardware, wiring, network, configuration, or software issues Working with apps, firmware, configuration tools, and connected devices We are looking for someone who can troubleshoot logically, identify root causes, adapt to unfamiliar technology, and determine the best solution before replacing components. Client Experience Technical expertise is only part of this position. Impeccable customer service skills are required. Our technicians are trusted to work inside clients' homes and businesses and may have access to private spaces, networks, cameras, security systems, and personal technology.

We expect technicians to:

Arrive on time and prepared Communicate professionally with clients Treat homes, businesses, and property with care Listen to the client before recommending a solution Explain technical issues in easy-to-understand language Communicate changes to job scope, timing, or cost Maintain a clean and professional work area Respect client privacy and confidential information Patiently answer questions and demonstrate system operation Confirm all work is functioning properly before leaving Field & Job Management Expectations Technicians are responsible for managing assigned jobs from start to finish, including: Reviewing job requirements before arrival Communicating with dispatch as needed Identifying changes in scope Completing work efficiently and professionally Accurately documenting work performed Completing daily job notes before closing the job Recording products and materials used Accurately recording work hours Communicating inventory and product needs Properly handling unused or returned equipment Escalating jobs requiring additional time, equipment, or expertise Required Qualifications 5+ years of professional AV, low-voltage, smart-home, networking, or related field experience Residential Home AV experience is required Strong low-voltage installation and troubleshooting experience Strong residential networking and Wi-Fi troubleshooting skills Experience with connected-home technology Strong technical aptitude and troubleshooting skills Ability to diagnose problems rather than simply replace equipment Ability to work independently in the field Excellent client service and communication skills Professional appearance and attention to detail Reliable transportation Valid driver's license Ability to travel between client locations Ability to safely work with tools, ladders, cabling, and AV equipment Ability to successfully complete a background check Highly Desired Control4 certification Control4 installation and troubleshooting experience Ring installation and troubleshooting experience Home automation experience Home theater installation experience Security camera installation experience Structured cabling experience Advanced residential networking experience Experience troubleshooting systems installed by other providers The Technician We're Looking For We are looking for someone who can walk into a client's home, assess the problem, determine the right solution, perform high-quality work, and leave the client confident that they called the right company. The ideal technician combines technical expertise, networking knowledge, troubleshooting ability, craftsmanship, accountability, and outstanding client service . At Who's Your Tech LLC, the quality of the client experience matters just as much as the quality of the installation. Contract-to-Hire & Compensation This is a contract-to-hire position with an initial 90-day contract/probationary evaluation period .

Pay range:

$32-$35 per hour , based on experience, certifications, and technical qualifications.

During the initial contract period:

No company vehicle is provided Fuel/gas expenses are not reimbursed No employee benefits are provided Technician must provide reliable transportation and travel to client locations Successful completion of a background check is required Following the 90-day period, the technician may be considered for transition to a regular employee position based on performance, technical capability, client service, reliability, teamwork, and business needs. Salary $32 - $35 per hour