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Audio / Visual Technician
Brookfield, WI
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Position OverviewWe are seeking an experienced Lead Residential AV / Smart Home Technician to help lead installations on high-end residential projects.
This is a hands-on position for an experienced technician who can work independently, guide other technicians in the field, troubleshoot technical issues, and help ensure projects are completed to high standards.
The ideal candidate is technically skilled, organized, dependable, and comfortable communicating with customers, team members, contractors, and other trades.
What You'll DoInstall audio/video, automation, networking, surveillance, security, lighting control, and other low-voltage systems.
Help lead residential installations from pre-wire through final system completion.
Provide direction and technical support to other technicians on the job site.
Read and follow project documentation, wiring diagrams, floor plans, and system designs.
Run, terminate, test, and label low-voltage cabling.
Install TVs, speakers, equipment racks, network equipment, cameras, keypads, and other smart home devices.
Build clean, organized, and properly labeled AV racks.
Install and configure routers, switches, and wireless access points.
Perform system setup, programming, testing, and troubleshooting.
Identify installation or technical issues and communicate them to the Project Manager.
Maintain high standards for workmanship, organization, cleanliness, and job-site safety.
Communicate professionally with homeowners, builders, contractors, and other trades.
Help train and support less-experienced technicians.
Qualifications Required3+ years of professional experience in residential AV, smart home automation, low-voltage, networking, or a related field.
Strong understanding of AV systems, signal flow, structured cabling, and proper termination practices.
Experience with residential networking and troubleshooting.
Ability to read wiring diagrams, floor plans, and project documentation.
Strong troubleshooting and problem-solving skills.
Ability to work independently and provide direction to other technicians.
Strong communication and customer service skills.
High attention to detail and pride in workmanship.
Valid driver's license and clean driving record.
Ability to lift equipment, work on ladders, and perform physical installation work.
Preferred QualificationsExperience with Control4, Savant, Josh.ai, Lutron, or similar platforms.
Experience with Sonos and distributed audio/video systems.
Experience with surveillance and security systems.
Experience building professional AV racks.
Experience with D-Tools.
CEDIA, Control4, Lutron, networking, or similar industry certifications.
What We OfferCompetitive compensation based on experience.
Paid holidays.
Paid Time Off (PTO) with rollover options.
Medical and dental insurance.
Gym membership reimbursement.
Employee purchase program.
Team-building events.
Company-paid training and industry certifications.
Opportunities for advancement.
Why Join Us?
You'll work with premium technology on a variety of custom residential projects while continuing to develop your technical and leadership skills.
If you're an experienced technician who takes pride in your work, enjoys solving problems, and is ready to take the next step in your career, we'd like to hear from you.
Job DetailsJob Type:
Full-timePay:
$25.00-$35.00 per hour
Work Location:
In personBenefitsDental insuranceEmployee discountHealth insurancePaid time offApplication QuestionsHow many years of professional experience do you have installing residential AV, smart home automation, networking, or low-voltage systems?
Which systems or technologies do you have hands-on experience installing or troubleshooting?
Briefly describe a residential AV or smart home project where you had significant responsibility. What systems did you work with, and what were you responsible for?