Bridge Cultures. Support People. Keep Communication Moving. Togo North America (TNA) is seeking a bilingual Japanese-English Interpreter & Administrative Support professional to provide accurate interpretation and translation while supporting our Japanese staff and day-to-day business operations. This is a full-time, hands-on role for someone who enjoys helping people, solving problems, and working across cultures and departments. About Togo North America Founded in 1940 in Coldwater, Michigan, our company built a reputation for quality, reliability, and customer commitment. In 2023, production operations transitioned to Togo North America in Portland, Tennessee. TNA is a Tier 1 and Tier 2 automotive supplier providing hose clamps, flat springs, and clutch packs through a combination of in-house manufacturing and strategic imports from Japan. Our Vision & Values We are building a company where employees are proud to work, customers trust our quality and commitment, and communities recognize us as a valued partner. Integrity
- We earn trust through honesty and accountability. Respect
- We value people, diversity, and every contribution. Teamwork
- We succeed together across departments and cultures. Continuous Improvement
- We improve every day through learning and action. Challenge
- We embrace change with courage and determination.
The Opportunity Provide accurate Japanese-English interpretation during meetings, plant activities, training, employee discussions, and other business interactions. Translate business communications, documents, procedures, presentations, emails, and other materials between Japanese and English as needed. Support communication and coordination between Japanese support staff, U.S. employees, leadership, and outside business partners. Assist Japanese support staff with practical day-to-day needs while living and working in the United States, including helping navigate appointments, services, transportation, housing-related matters, forms, and general U.S. processes as appropriate. Provide Human Resources administrative support, including employee documentation, onboarding coordination, records, communications, scheduling, and other routine HR tasks. Assist with basic accounting and payroll-related administrative tasks, including data entry, document preparation, record review, invoice or expense support, and payroll documentation as assigned. Provide general administrative support including scheduling, correspondence, document preparation, filing, data entry, meeting coordination, and follow-up on daily tasks. Work cross-functionally with HR, Accounting, Purchasing, Sales, Production, Quality, and other departments to support effective communication and business operations. Handle sensitive employee and business information with professionalism, discretion, and confidentiality. Assist with other projects and administrative duties as assigned by leadership. What We're Looking For We are looking for a dependable, service-minded professional who can serve as a trusted communication bridge between our Japanese and U.S. teams while also contributing to the daily administrative needs of the organization. Professional proficiency or fluency in both Japanese and English required, with strong verbal interpretation skills. Ability to read and write business communications in both Japanese and English. Previous interpretation, translation, administrative, HR, accounting, payroll, or office support experience preferred. Strong interpersonal skills and cultural awareness, with the ability to communicate effectively across different backgrounds and levels of the organization. Excellent organization, follow-through, attention to detail, and ability to manage multiple priorities. Proficiency with Microsoft Office; experience with ERP, HRIS, payroll, or accounting systems is a plus. Comfortable working in both a professional office setting and a manufacturing environment. Ability to maintain confidentiality and exercise sound judgment when handling employee, payroll, financial, and company information. Willingness to assist with occasional off-site needs or errands related to supporting Japanese staff and company operations. A collaborative, flexible, team-player mindset with a willingness to help where needed. Compensation & Benefits Competitive salary: Togo North America offers a competitive compensation package based on experience, qualifications, bilingual proficiency, and the ability to contribute across interpretation and administrative responsibilities. Medical, Dental, and Vision coverage with competitive employee contributions and low deductibles Company-paid Life Insurance Company-paid Short-Term Disability Voluntary Long-Term Disability Voluntary Life Insurance options 401(k) retirement plan 11 paid holidays, including your birthday Vacation, sick time, and bereavement leave Compensatory (Comp) Time for salaried employees, if applicable Safety equipment reimbursement Employee referral program Continuous Service Recognition program Professional growth and development opportunities Join Our Team If you are bilingual in Japanese and English and enjoy connecting people, supporting employees, and helping an organization run smoothly, we would love to hear from you. Join Togo North America and play an important role in strengthening communication and collaboration between our Japanese and U.S. teams.
Benefits:
401(k) 401(k) matching AD&D insurance Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance
Work Location:
In person
