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Technical Writer
Kearneysville, WV
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GovCIO is seeking a Senior Functional Analyst to provide high-level administrative, analytical, technical writing, and operational support to leadership and organizational teams at the U.S. Coast Guard (USCG) Software Yard - Capability Development Branch. This position serves as a central point of coordination between government technical leadership, staff, business units, and external contractors within a vendor-heavy engineering environment. Combining the responsibilities of an executive-level administrative professional, business analyst, and technical writer, this role requires excellent judgment, discretion, and the ability to manage competing priorities in a fast-paced environment. This position is located in Kearneysville, WV, and operates as a hybrid role. Responsibilities Executive & Administrative Support Provide direct administrative and operational support to senior branch leadership and management. Manage calendars, meetings, appointments, briefings, and competing mission priorities. Coordinate meetings with internal government stakeholders and external vendor teams to ensure appropriate participants and briefing materials are prepared. Prepare agendas, meeting materials, presentations, reports, correspondence, and executive briefing documents. Attend meetings, capture key technical discussions and decisions, and distribute meeting notes and action items. Track action items, technical milestones, deadlines, commitments, and follow-ups to ensure timely completion. Serve as a trusted point of contact for leadership, staff, customers, and organizational partners. Draft, edit, proofread, and coordinate executive correspondence and communications. Assist leadership with preparation for program reviews, technical interchange meetings, inspections, and other organizational events. Technical Writing & Documentation Develop, edit, and maintain professional technical and business documentation supporting the Software Yard lifecycle. Translate complex technical, operational, and business information into clear, concise, and understandable written materials. Prepare standard operating procedures (SOPs), policies, user guides, technical manuals, process documentation, and reference materials aligned with enterprise standards and DISA STIGs. Develop executive briefings, white papers, reports, memoranda, decision papers, and informational documents. Review technical and business documentation for accuracy, clarity, grammar, formatting, and completeness. Organize and maintain documentation libraries, templates, records, and version-controlled materials using Atlassian tools (Confluence). Establish and maintain documentation standards, templates, and writing guidelines. Consolidate information from multiple technical sources into cohesive reports and executive-level products. Identify gaps or inconsistencies in existing documentation and recommend operational improvements. Coordinate document reviews, obtain stakeholder feedback, incorporate revisions, and manage final approval and distribution. Functional & Business Analysis Document business and operational requirements, processes, procedures, and organizational decisions. Track system issues, functional requests, enhancements, and resolutions within a vendor-heavy environment. Assist with testing, implementation, validation, and tracking of software changes and release cycles. Maintain accurate records, reports, databases, and supporting documentation. Develop spreadsheets, status reports, dashboards, presentations, and other management tools as required. Coordination & Project Support Monitor progress and identify outstanding actions, scheduling delays, or resource constraints requiring leadership attention. Coordinate information and deliverables among multiple product teams and external contractors. Prepare recurring status reports and executive-level summaries regarding delivery velocity and modernization milestones. Maintain project files, records, meeting documentation, and supporting materials in support of federal compliance baselines. Qualifications High School with 8 years (or commensurate experience) Required Skills & Experience 8+ years of relevant experience in IT job roles providing administrative, operational, analytical, technical writing, or project support. Demonstrated ability to produce professional technical and business documentation within a technical environment. Excellent written and verbal communication skills with strong attention to detail and follow-through. Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams) and enterprise management/collaboration tools (Atlassian Jira and Confluence). Strong foundational understanding of Agile methodologies, the software development lifecycle (SDLC), and organizational change processes. Ability to exercise sound judgment in handling sensitive, proprietary, or contract-related information with complete confidentiality Must be extremely self-motivated, capable of working independently, managing multiple priorities, and executing tasks with minimal supervision.
Cross-Functional Collaboration:
Exceptional ability to work cooperatively with disparate groups, acting as a translator and bridge between technical engineering teams and non-technical business stakeholders. Strong analytical, problem-solving, and organizational skills with attention to detail and consistent follow-through.
Clearance Required:
Public Trust Preferred Skills & Experience Experience supporting U.S. Coast Guard, Software Yard, or Department of Homeland Security (DHS) programs. Familiarity with
USCG PEO C5I
enterprise standards, command workflows, and continuous delivery authorization boundaries. Relevant professional certifications (e.g., Project Management Professional (PMP) or Certified ScrumMaster (CSM)). Familiarity with tracking metrics or documentation for automated CI/CD pipelines, containerized environments, or cloud modernization efforts. Experience coordinating IT compliance audits, vulnerability tracking schedules, or software asset management workflows. #TMK #TLM Posted Salary Range USD $65,000.00 - USD $85,000.00 /Yr.
Qualifications:
High School with 8 years (or commensurate experience) Required Skills & Experience 8+ years of relevant experience in IT job roles providing administrative, operational, analytical, technical writing, or project support. Demonstrated ability to produce professional technical and business documentation within a technical environment. Excellent written and verbal communication skills with strong attention to detail and follow-through. Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams) and enterprise management/collaboration tools (Atlassian Jira and Confluence). Strong foundational understanding of Agile methodologies, the software development lifecycle (SDLC), and organizational change processes. Ability to exercise sound judgment in handling sensitive, proprietary, or contract-related information with complete confidentiality Must be extremely self-motivated, capable of working independently, managing multiple priorities, and executing tasks with minimal supervision.
Cross-Functional Collaboration:
Exceptional ability to work cooperatively with disparate groups, acting as a translator and bridge between technical engineering teams and non-technical business stakeholders. Strong analytical, problem-solving, and organizational skills with attention to detail and consistent follow-through.
Clearance Required:
Public Trust Preferred Skills & Experience Experience supporting U.S. Coast Guard, Software Yard, or Department of Homeland Security (DHS) programs. Familiarity with
USCG PEO C5I
enterprise standards, command workflows, and continuous delivery authorization boundaries. Relevant professional certifications (e.g., Project Management Professional (PMP) or Certified ScrumMaster (CSM)). Familiarity with tracking metrics or documentation for automated CI/CD pipelines, containerized environments, or cloud modernization efforts. Experience coordinating IT compliance audits, vulnerability tracking schedules, or software asset management workflows. #TMK #TLM