The Administrative Specialist is responsible for assisting the School Manager and Placement Manager with student placement and overall administrative functions at the school. This role provides first-class business and clerical support for all employees and students and will serve as a brand ambassador for Roadmaster. Job Duties
- Function as a direct liaison between the student/graduate and the employer for the purpose of providing successful job placement assistance.
- Schedule and host industry recruiters as approved by the company.
- Support the admissions team and the School Manager with scheduling prospective student seminars and job fairs. Provide industry employer hiring qualifications and assist in qualifying prospective students.
- Assist students as needed with completing applications and monitor and track all submitted applications.
- Comply with all applicable placement policies and procedures.
- Explain proper interview techniques to ensure the student understands what companies are looking for and how to best express themselves.
- Prepare, maintain and finalize student files.
- Collect all required student file documents and maintain the accuracy of the student database.
- Prepare student status reports, student change forms, finance reports and attendance reports for management staff.
- Handle confidential student reports such as driving records, criminal records, and DOT results.
- Collect student payments for tuition, fees and other expense items. Prepare receipts and post all funds received to the appropriate system.
- Responsible for bank deposits, credit card batching, deposit reporting, invoices and reconciliations.
- Prepare student graduation packages on a weekly basis.
- Prepare new employee pre and post-hire personnel files in conjunction with the Human Resources Department.
- Be able to professionally and effectively communicate with various vendors, corporate office and call center on an ongoing basis.
- Handle and route phone calls as needed.
- Assist the School Manager, employees, and students with clerical support as needed. Qualifications
- Minimum High School graduate or equivalent
- Minimum of 3 years verifiable office administrative experience preferably in clerical & office information systems
- Strong organizational skills and customer service skills
- Clear and effective written and verbal communications using phone and email
- Excellent attention to detail and desire to exceed expectations
- Good time management skills and ability to complete work in a timely, accurate, and thorough manner
- Team player who works well in a fast-paced environment
- Able to maintain confidential information and privacy considerations
- Must have computer skills and proficiency with Google Docs, Sheet and Gmail.
Work Environment:
Work environment characteristics described here are repre...