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Library Assistant / Technician
Mooresville, NC
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Help inspire young readers and create memorable library experiences for our community's youngest patrons! The Town of Mooresville is looking for a Part-Time Library Associate - Youth Services to provide friendly, engaging customer service and support children, teens, parents, and caregivers in connecting with books, technology, programs, and other library resources. If you enjoy working with young people and creating welcoming spaces where children can learn, explore, and grow, we'd love to have you join our team. About the Role The Part-Time Library Associate - Youth Services provides customer service and operational support to young library patrons and their families. The position also supports the daily operations of the Youth Services Department and helps maintain an organized, welcoming, and engaging environment for children and families. Work involves frequent interaction with children, teens, parents, caregivers, and the general public and requires patience, courtesy, tact, and sound judgment. The ideal candidate enjoys working with young people, has strong communication skills, and is comfortable helping patrons of varying ages and abilities. Work is performed under the supervision of a Librarian.
Assist children, teens, parents, and caregivers with locating books, materials, programs, and other library resources
Provide friendly and responsive customer service to Youth Services patrons
Assist patrons with selecting age-appropriate books and other materials based on their interests and needs
Shelve, straighten, and maintain children's and young adult materials according to the Dewey Decimal System and established library practices
Assist children, teens, and caregivers with public access computers, the online library catalog, self-checkout stations, copiers, and other library technology
Provide information and basic reference assistance to youth and families
Explain and communicate library policies, procedures, rules, and regulations to patrons in a positive and appropriate manner
Support Youth Services programs, activities, and special events as assigned
Help maintain a safe, clean, organized, and welcoming environment for children, teens, and families
Provide customer service and information to patrons in person and by telephone
Apply established library practices and procedures while exercising appropriate judgment when assisting patrons
Perform other related duties as assigned
High School Diploma or GED
One (1) to three (3) years of clerical or customer service experience
Experience working with the public, particularly children, teens, families, or caregivers
Library experience preferred OR
An equivalent combination of education and experience Special Requirements
Availability to work nights and weekends is required Benefits
This is a part-time, non-benefitted intermittent position, limited to 1000 hours per calendar year.