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Preschool / Childcare Director
San Marcos, TX
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Help us help others: The Assistant Clinic Director works closely with the Clinic Director to ensure that all aspects of the clinic's operations are sound day-to-day. This includes planning for staff shortages, allocating administrative support staff to fill gaps, and, where necessary, providing administrative support and/or direct service to individuals in need. This position requires a credential of QMHP-CS along with completion of crisis training. This position would assist with the on-call rotation as necessary. This position is expected to carry a small caseload in addition to providing supplemental coaching and training to clinic staff to ensure quality services are being provided.
You will get to:
Oversee the training and operation of admin duties, including: PAP, demo/financials, scheduling, customer service, payments, CPL reports/bills, gas/mileage logs, VA contract requirements Analyze the workflow of admin processes to ensure services are provided in a timely, efficient, and trauma-informed manner Complete daily audit reports of scheduled doctor/NP appts. Coordinate scheduling of any needs, with an emphasis on updated demo/financials, ANSA authorizations, and PCRPs Oversee facilities maintenance and upkeep. Report all issues to the Facilities Manager at OSC. Oversee virtual appointments and maintain effective communication with departments that require virtual services (VA, intake, FasPsych, other telehealth providers) Maintain QMHP credential, attain/maintain
ANSA/CANS
certification, and crisis certification Fill in as needed within the limits of the credential Model cultural competence, person-centered care, and healthy communication skills, acknowledging person-centered culture toward team members, community partners, and individuals served Communicate daily with the director on any issues that impact clinic flow, operations, individuals served, and community partnerships. Provide supplemental coaching and training to clinic staff to ensure quality services are being provided. Maintain a small caseload of individuals requiring direct services Fill in as the primary clinic supervisor if the Clinic Director is unavailable You'll definitely need: Bachelor's degree from an accredited college or university in social, behavioral, or human services with the ability to be credentialed as a Qualified Mental Health Professional (QMHP-CS) Two years of experience working in the mental health field or social service field, which includes the delivery of services to individuals with Behavioral Health Disorders Maintain a valid Texas state Driver's License and auto insurance Complete and maintain both CPR certification and Prevention and Management of Aggressive Behavior training within the first 3 months of employment We'll also want you to: Identify gaps in processes and work closely with other departments for process improvement Demonstrated ability to listen skillfully and collect relevant information Excellent verbal and written communication skills Excellent organizational skills and attention to detail Strong leadership skills with the ability to motivate and encourage others Proficient with Microsoft Office Suite or related software Comfortable working with technology and can easily navigate new technology platforms Efficiently move through a to-do list and effectively prioritize and triage competing demands Passion for connecting individuals and families with excellent care Sustain a calm demeanor when under pressure to handle sometimes difficult situations. Provide exemplary customer service and care to your team. Work autonomously to complete assignments. Work cooperatively with others and be punctual and consistent in attendance because your people will rely on you! We're excited to provide: PPO health insurance plan, with the option to add dependents. PPO dental plans and vision insurance options for healthy teeth and eyes. Employer-paid life insurance. 401(a) plan, employer matches your contributions dollar for dollar for up to 8% of your salary. You are 100% vested after 3 years of service. 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings. Generous paid time off for fun and vacations, and paid sick time for when you're under the weather. An authentic and caring environment where folks care about each other.