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Shoolin Inc.

Complaints Engineer

Pay: Not specified

Posted: 4 days ago

Location: Saint Paul, MN (Onsite)

Last Updated: 2 days ago

Hours: Full-Time

Expires: 10/12/2026

Job Description

Complaints Engineer at Shoolin Inc. Complaints Engineer at Shoolin Inc. in Saint Paul, Minnesota Posted in about 18 hours ago.

Type:

full-time We're Hiring -

Complaints Engineer Location:

Arden Hills. MN We are looking for professionals to join our team supporting Interventional Cardiology (IC) medical devices and post-market quality activities. Complaints Engineer - QE / Complaints / CAPA /

Post Market Key Responsibilities:

Analyze post-market surveillance data, complaints, and adverse events
Lead root cause investigations and document findings in the quality system
Own NCEP and CAPA activities
Present product performance insights to leadership and design teams
Mentor product investigators
Support investigations using tools such as X-Ray, FTIR, and SEM
Drive continuous improvement across Post Market teams

Requirements:

Bachelor's degree in Engineering or related technical/scientific field
Knowledge of ISO 13485, QSR, and MDR preferred
Strong analytical, problem-solving, and cross-functional communication skills