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BRANCH

MANAGER / ESCROW OFFICER

Lead with Confidence. Build Your Team. Grow Your Success.

Annual Salary:

$150,000-$200,000 | Full-Time | In-Person Are you an experienced Escrow Officer with a strong book of business and a passion for leadership? Are you ready to take the next step in your career with an opportunity to lead a team, build lasting client relationships, and make a meaningful impact? We're looking for an exceptional Branch Manager / Escrow Officer who combines escrow expertise, business development, and outstanding leadership skills to take charge of branch operations and inspire a team to succeed. This is an opportunity for a motivated, relationship-driven professional who knows the escrow business, thrives in a fast-paced environment, and leads by example. If you take pride in delivering exceptional customer service, developing talent, and building a positive, high-performing workplace, we want to hear from you!

WHY JOIN US?

Competitive Earning Potential:

Annual salary of $150,000-$200,000m + Incentives.

Leadership Opportunity:

Lead, mentor, and develop a team of escrow professionals. Make an

Impact:

Shape branch culture, strengthen client relationships, and drive operational excellence.

Collaborative Environment:

Work alongside professionals who are passionate about what they do.

Meaningful Career Growth:

Put your experience, business relationships, and leadership abilities to work in a role where you can make a difference.

THE OPPORTUNITY

As Branch Manager / Escrow Officer, you will lead the daily operations of the branch while maintaining your own escrow responsibilities. You will set the tone for the office, establish a culture of professionalism and teamwork, and ensure every transaction receives the attention, accuracy, and service it deserves. We're seeking a leader who motivates others, addresses challenges proactively, and creates an environment where employees feel supported, clients feel valued, and the entire team is empowered to succeed.

KEY RESPONSIBILITIES

Branch Leadership & Team Development Lead by example, setting high standards for professionalism, accountability, and customer service. Supervise, train, coach, and mentor branch employees while delegating responsibilities effectively. Foster a positive, respectful, and encouraging workplace that promotes teamwork and professional growth. Recognize employee achievements, provide constructive feedback, and address performance or personnel concerns promptly and appropriately. Train new employees and ensure staff understand and follow company policies and procedures. Maintain an approachable, supportive presence and build strong working relationships with employees and upper management. Escrow Operations & Compliance Perform all duties and responsibilities of an Escrow Officer. Maintain a consistent workflow to ensure transactions are processed accurately, efficiently, and closed on time. Oversee daily branch operations and monitor staff performance to maintain productivity and quality standards. Ensure compliance with company policies, procedures, and applicable regulatory requirements. Organize schedules, coordinate projects, and manage competing priorities while meeting deadlines. Communicate employee vacation and time-off requests to management. Attend required quarterly meetings and company events. Client Relationships & Customer Experience Deliver exceptional customer service and instill the same commitment throughout the branch. Build and maintain strong relationships with clients, business partners, employees, and management. Address and resolve customer concerns promptly, professionally, and with sound judgment. Escalate unresolved complaints and significant issues to upper management as appropriate. Maintain a solutions-oriented mindset while managing high-pressure situations and sensitive matters. Culture, Communication & Accountability Set a positive tone for the office each day through enthusiasm, professionalism, and a team-first attitude. Promote open communication, flexibility, and collaboration. Remain attentive to employee, client, and operational needs. Help create a safe, productive, and supportive workplace where everyone is encouraged to perform at their best. Perform other duties as assigned.

REQUIRED QUALIFICATIONS

Please apply only if you meet the following essential requirements: Minimum of $30,000 per month in established book of business. At least five (5) years of experience as an Escrow Officer with an independent escrow company. At least two (2) years of escrow management experience. Comprehensive knowledge of the escrow process, from opening through closing. Strong leadership, team management, coaching, and employee development skills. Excellent verbal and written communication skills. Knowledge of personnel management, marketing, office policies and procedures, and applicable regulatory agencies, including the DBO and EAFC, as applicable. Ability to analyze challenges, identify solutions, and exercise sound judgment. Strong organizational skills and the ability to manage multiple priorities under tight deadlines. A collaborative, coachable, team-oriented mindset. A commitment to accuracy, professionalism, confidentiality, and outstanding customer service.

THE IDEAL CANDIDATE

You are a confident, approachable, and enthusiastic leader who understands that a successful branch starts with a positive attitude and a strong team.

You bring:

A genuine passion for the escrow industry and the people you serve. A proven ability to build and maintain valuable business relationships. A proactive, solutions-focused approach to challenges. The ability to remain composed, focused, and professional under pressure. A flexible, hands-on leadership style and a willingness to support your team. A commitment to treating colleagues, clients, and business partners with respect. The drive to maintain high standards while creating an environment where people enjoy coming to work.

COMPENSATION & BENEFITS

Annual Salary:

$150,000-$200,000 + Incentives Our benefits package includes: 401(k) Health insurance Dental insurance Vision insurance Life insurance Paid time off

WORK SCHEDULE & ENVIRONMENT

Job Type:

Full-time Work Location:

In person

Schedule:

Monday-Friday, 8:00 a.m.-5:00 p.m., with designated meal and rest breaks. This position operates in a professional office environment with regular interaction with branch personnel, clients, and external business partners. Candidates should be comfortable with standard office activities, including sitting, standing, bending, and stooping, and occasionally lifting or carrying items weighing up to 20 pounds. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

READY TO LEAD THE NEXT CHAPTER?

If you have the experience, established book of business, and leadership skills to take a branch to the next level, we invite you to apply. Bring your expertise. Inspire your team. Build lasting relationships. Make your next career move count. We're looking for a leader who is ready to make an impact—and we look forward to meeting you! Apply today to explore this exciting Branch Manager / Escrow Officer opportunity.

Pay:

$150,000.00 - $200,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance

Experience:

Escrow:

5 years (Required)

Escrow Management:

2 years (Required) Team management: 2 years (Required) Customer relationship management: 2 years (Required)

Work Location:

In person