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Bookkeeper / Accounting Clerk
Lake Forest, CA

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Robert Half

AR & Collections Specialist

Entry-Level JobVerifiedNo experience needed

Job Description

We are looking for an AR & Collections Specialist to support the accounting team in Illinois. This Long-term Contract opportunity is ideal for a detail-focused individual who is comfortable working with receivables, payment activity, and customer outreach in a fast-paced environment. The person in this role will help keep account records current, resolve outstanding balances, and contribute to an efficient collections process while maintaining a strong service mindset.
Responsibilities:
  • Maintain accurate and up-to-date account information in Oracle by reviewing records regularly and entering changes promptly.
  • Contact members regarding overdue balances, request payment, and coordinate workable payment arrangements when appropriate.
  • Apply incoming payments correctly and ensure all cash activity is recorded accurately within Oracle.
  • Initiate account suspension actions for non-payment within required timeframes and document all follow-up activity in the appropriate system.
  • Manage chargeback cases from start to finish for both credit card and ACH transactions, including research, documentation, and dispute follow-through.
  • Drive collection efforts for monthly dues, entry fees, and IR and fuel-related balances to meet established aging targets.
  • Communicate proactively with customers about delinquent accounts and provide clear updates on account status and next steps.
  • Update member profiles with revised contact or payment information while preserving complete and accurate records.
  • Handle a large volume of account activity and transactions while meeting deadlines and maintaining attention to detail.