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Bookkeeper / Accounting Clerk
Merrillville, IN

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Bone & Joint Specialists, P.C.

Cash Application Specialist

Job Description

Indiana's premier center for orthopedic care is looking for a dedicated, experienced payment poster to join our growing team.
DUTIES AND RESPONSIBILITIES
Daily processing of cash receipts and postings to customer accounts, including payments made by credit cards as well as other adjustments to customer accounts for credits/debits and account write-offs. Reviews a variety of reports, documents and on-line data systems to research problems. Performs reconciliations to the bank statements and other month-end procedures. Understands and remains educated on current insurance remittances (EOB's) including deductibles, contractual write-offs, recoupments, refunds, and interest payments. Answers phones. Ensure all EOBs are obtained for all deposits. Maintains strict confidentiality within compliance with HIPAA rules and regulations. Works unpostables and correspondence dashboards in timely fashion. Works collections accounts and communicates with patients and billing team. Reviews overpayments for appropriate actions and posts recoveries. Research and resolve payment discrepancies. Negotiates payment for all current and past due accounts by direct telephone and written correspondence. Utilize collection techniques to resolve accounts according to the company's policies and procedures. Research patient accounts for overpayments and requests refunds when appropriate. Complete annual education courses as required. Follow HIPAA, State and Federal regulations. Performs other related duties as assigned by management.
QUALIFICATIONS
One to two years related experience and/or training, or equivalent combination of education and experience.
Computer skills required:
Electronic Health Records (EHR) software; Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook). Must be able to read an EOB and explain details to patients.
Other skills required:
Experience in accounts receivable. Strong mathematical skills Superb time management and detail orientation. Ability to keep company and partner confidence.