Find & Apply For Compliance Officer / Analyst Jobs in Doral, Florida

Compliance Officer Info Way Group - 4.3 Doral, FL Job Details Full-time | Contract Up to $38 an hour 2 hours ago Qualifications Statutory legal research Customer communication Constituent services Spreadsheets Writing skills Client inquiry handling Regulatory legal research Handling customer service requests

Full Job Description Job Description:

WORK ENVIRONMENT

Professional office, business casual

WORK LOCATIONS

Candidate can select one of the following work locations: 8550 NW 33rd St., Suite 401, Doral, FL 33122 2601 Blair Stone Road, Tallahassee, FL 32399 CANDIDATE

RESPONSIBILITIES

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS

• Communicate verbally and in writing appropriately
• Read and interrupt Florida statutes
• Previous experience working with the public in a professional work environment
• Exceptional organizational skills
• Commit to the project time line

Pay:

Up to $38.00 per hour Application Question(s): Ability to read and interrupt Florida State Statues Experience working with the public and analyzing complaints Experience using Versa Experience using OnBase system

Work Location:

In person