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Now viewing: Delinquency Control Counselor
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(Employer Name Not Available)
Delinquency Control Counselor
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
Job Description Help for Job Description. Opens a new window. Position Overview Responsible for managing and collecting on delinquent Consumer Loan and Credit Card accounts that are 1 to 30 days past due. Ensures compliance with all applicable federal regulations and Credit Union policies while providing financial counseling, resolving account issues, and minimizing potential losses. The role requires strong customer service, problem-solving, and communication skills to help members identify solutions and maintain their financial well-being. Key Skills
- Customer Service
- Verbal and Written Communication
- Call Center Operations
- Relationship Building
- Problem Solving
- Financial Counseling
- Collections & Account Resolution
- Multitasking
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