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Financial Services Sales Agent
Troy, NY

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Tailored Management

Financial Services Representative

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Job Description

Financial Services Representative#26-02027

Up to $19 per hour

Troy, NY

Hybrid Job Description

They are on your side! A leading Fortune 500 insurance and financial services company headquartered in Columbus; Ohio is hiring. If you want to work for a company that provides a great culture, great opportunities, and a huge impact, apply to join our client's team! Financial Service Representative

  • New York Deferred Compensation Plan
Location:

385 Jordan Road, Troy

NY 12180
Pay Rate:

$19/Hour | Paid Weekly

Working Hours:

Monday

  • Friday; 8:00 am
  • 11:00 pm
  • 8hour shift will be assigned during these hours
Training Hours:

Monday

  • Friday; 8:00 AM
  • 4:30 PM (first 2 weeks)
Hybrid/Onsite Requirements:

100% Onsite for training (~first month), then hybrid.

Hybrid model

  • 1 week in the office, 1 week home, after in-person training
Start Date:

09/28/2026

Overview:

This position is responsible for providing exposure to both Sales and Service for New York Deferred Compensation Plan.

Successful candidates should possess:

Associates Degree, Bachelor's Degree preferred

Strong problem-solving skills

Time Management skills

Basic typing and computer skills

Background in customer service, preferred

Strong interpersonal and written communications

The ability to work within a team and independently.

High attention to detail. The following duties cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some people assign to the job to perform a somewhat different combination of duties.

Receives and responds to incoming customer/agent/employer inquiries.

Communicates with customers, field staff, service centers, internal/external sales support and other industry companies through oral and written communication.

Maintains current knowledge of contract and product provisions and administration of the Plan, and the processing systems related.

Resolves routine errors requiring corrective processing.

Demonstrates the ability to identify situations that require advanced technical knowledge or exception processing and refers the situation to a Supervisor.

Reviews, research, and interprets records and reports to accurately make decisions.

Decision making skill necessary for customer contacts.

Ability to identify and evaluate problems and analyze customer inquiries and determines appropriate action.

Performs other duties as requested.

Upon acceptance of offer, candidates will be required to submit to a 10-year criminal background check, urinalysis drug screen, and soft credit screen. #TMNW

Benefits

  • Dental Insurance
  • Other Retirement and Savings