Find & Apply For Insurance Underwriter Jobs in Swansea, Massachusetts

BayCoast Insurance LLC / Swansea, MA

PERSONAL LINES ACCOUNT MANAGER I

Salary Range:

$54,829.00 To $84,998.00 Annually

FLEXIBLE WORK PROGRAM ELIGIBILITY CODE

Hybrid Work (HW)

Bilingual:

Spanish/Portuguese a plus but not required Position Description Are you a service-driven insurance professional who takes pride in helping clients protect what matters most? BayCoast Insurance LLC is seeking a Personal Lines Account Manager to join our growing team. In this role, you'll play a key part in supporting our clients and our agency's long-term growth goals. Our Account Managers are relationship builders, problem solvers, and key partners who deliver exceptional service with accuracy and care. If you thrive in a fast-paced, client- focused environment where teamwork, efficiency, and professionalism are valued, we want to hear from you!

What will you do:

Manage an assigned book of business with a focus on accuracy, retention, and efficiency. Build and maintain strong relationships with clients by providing timely and professional service. Counsel clients on coverage options, identify opportunities to enhance protection, and assist with re-marketing when necessary. Process all transactions, including endorsements, renewals, cancellations, reinstatements, and new business submissions. Maintain complete, accurate documentation and activity notes in Agency Management System. Collaborate with carriers, underwriters, and internal teams to ensure the best possible client outcomes. Stay informed on industry trends, carrier underwriting guidelines, and agency procedures. Perform additional responsibilities as assigned to support agency goals.

Qualifications:

Excellent communication skills-both written and verbal. Ability to manage multiple priorities accurately and efficiently in a high-volume environment. Thorough understanding of personal lines insurance products, underwriting, and rating. Experience with Agency Management Systems (Applied Epic preferred) Proficiency in Microsoft Office and comparative rating software. High level of professionalism. Integrity, and attention to detail. Massachusetts Property & Casualty license requires (or ability to obtain within 90 days of hire)

WHAT WE OFFER

Competitive base salary with annual performance incentives Hybrid work eligibility Comprehensive benefits package including: Health, dental, and vision insurance 401(k) with company match Pension plan fully funded by BayCoast Short-and long-term disability Generous paid time off, personal days, and sick time Student loan paydown assistance Education assistance and ongoing professional development Employee Assistance Program A collaborative, supportive team environment that values both professional growth and work-life balance

WHY BAYCOAST?

We're a community-focused agency with the resources of a larger organization and the heart of a local one. We believe in doing things right, supporting one another, and taking pride in the work we do-for our clients and our community. If you're ready to bring your commercial lines expertise somewhere it will be recognized and appreciated, we'd love to hear from you.

Pay:

$54,829.00 - $84,998.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person