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Loan Processor / Assistant
Clayton, MO
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Document Processor Aventiqo Clayton, MO Job Details Contract $21
$22 an hour 7 hours ago Qualifications Customer communication Research Administrative experience Bachelor's degree Data entry Handling customer service requests Full Job Description Job Title
Customer Service Rep/Document Processor Number of Positions
1 Job Location
Clayton, Missouri, 63105 (Hybrid)
Job Duration:
4 Months
potential to extend and/or convert
ESSENTIAL DUTIES AND RESPONSIBILITIES
Follow up with licensing authorities regarding the status of submitted applications, renewals, amendments, registrations, and closure filings. Obtain copies of issued licenses, permits, certificates, registrations, and other evidence of approval or issuance. Manage a high-volume workload of pending confirmation requests across a variety of clients and industries. Research and verify licensing statuses through agency websites, online databases, telephone calls, emails, and written correspondence. Work closely with Customer Success Associates ("CSA"), Filing Specialists, and other internal teams to ensure timely resolution of pending licensing matters.
JOB QUALIFICATIONS
Education:
Minimum Bachelor's degree, or equivalent experience: 1-2 years of customer service, licensing, administrative, data entry, regulatory compliance, or related experience preferred.
Other Knowledge, Skills, Abilities or Certifications:
Exceptional interpersonal and communication skills to interact professionally with government agencies, clients, and colleagues. Strong research and investigative skills to locate licensing information and resolve outstanding confirmations. Use of considerable tact and discretion when handling sensitive data and confidential information. Ability and desire to work in a fast-paced environment with high-volume follow-up activities.
Pay:
$21.00
$22.
00 per hour Expected hours: No less than 40.0 per week