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Night Auditor
Shakopee, MN

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My Place Hotel

Night Auditor 11pm-7am

Job Description

To assist our guests efficiently and courteously in all Front Office related functions, while projecting high standards of service and professional hospitality at all times.
ESSENTIAL FUNCTIONS
  • Ability to perform all Front Office associate duties.
  • Basic knowledge of how to operate all Front Office equipment. Ability to solve basic equipment problems and/or know who to contact for resolution. - Perform Laundry duties.
  • Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
  • Guests should be acknowledged and professionally greeted when in public areas of the hotel.
  • Associates should remain highly visible and be readily available for guests at all times.
  • Familiar with property, departments, hours of operation and services of the hotel.
  • Answer phones within 3 rings using proper greeting and etiquette.
  • Understand and carry out specific duties in case of an emergency (fire alarms, bomb threat, medical, tornado, etc).
  • Properly accept, log and maintain mail in an organized manner.
  • Support team members to ensure the team's entire workload is completed daily.
  • Complete responsibilities in a consistent and accurate manner.
  • Pass on pertinent information to next shift: Group information, current selling strategy, follow-up required for guests or shift responsibilities
  • Know and understand guest needs and expectations.
  • The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
  • Associates are required to comply with department uniform and appearance standards.
  • Associates are expected to carry out all reasonable requests by Managers/Supervisors which the associate is capable of performing.
Job Type:
Part-time Pay:
$17.00 - $17.50 per hour
Benefits:
Paid time off Application Question(s): Are you willing and able to work the overnight hours (11pm-7am)? Are you looking for part time work?
Experience:
Front Desk:
1 year (Preferred)
Hotel:
1 year (Preferred)
Night Auditor:
1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance