Find & Apply For Night Auditor Jobs in Saratoga Springs, New York

Join us at Adelphi Hotel Partners as a Night Auditor, where you'll be key in delivering exceptional service and style to our guests. We blend old-world grace with modern luxury, ensuring each guest feels valued and cared for. In our supportive environment, you'll find ample opportunities to grow, with a focus on innovation and employee development. Enjoy flexible working arrangements and competitive compensation while being part of a culture that champions collaboration and inclusivity. In your role, you'll ensure guest accounts are accurate, manage check-ins and check-outs, and deliver outstanding customer service. You'll also handle reservations, maintain financial records, and address guest inquiries with professionalism and warmth. If you're passionate about the hospitality industry and thrive in a dynamic setting, we invite you to join our team. Let's create memorable experiences together.

Compensation:

$25 hourly

Responsibilities:

Ensure the accuracy of guest accounts by meticulously reviewing and reconciling daily transactions. Handle check-ins and check-outs with efficiency and a warm, welcoming demeanor. Provide outstanding customer service, addressing guest inquiries and resolving issues promptly. Manage reservations, ensuring all guest requests and preferences are noted and fulfilled. Maintain comprehensive financial records, preparing reports that reflect the day's activities. Collaborate with team members to ensure seamless operations and a positive guest experience. Monitor hotel security and safety protocols during night shifts, ensuring a secure environment for guests and staff.

Qualifications:

Experience in hospitality or customer service roles, with a focus on guest satisfaction. Ability to efficiently manage financial records and reconcile transactions with precision. Proven track record of delivering exceptional customer service, addressing inquiries, and resolving issues promptly. Strong communication skills to interact effectively with guests and team members. Ability to handle check-ins and check-outs with a warm and welcoming demeanor. Familiarity with reservation systems and the ability to manage bookings accurately. Experience in maintaining security and safety protocols during night shifts, ensuring a secure environment for all. About Company The Adelphi Hotel and Salt & Char Restaurant in Saratoga Springs' landmark boutique property, which blends old-world grace and Victorian grandeur with exceptional service and style for today's guests. It is a part of the Adelphi Owner Group, which manages luxury hotels, restaurants, and hospitality properties.