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Hours:

11pm to 7am - Hourly wage is based upon previous Hotel Night Audit experience As a Night Auditor, you will Greet our Guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of Guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring Guest knows location their room Balance and run the Night Audit - this position is scheduled 11pm to 7am. PEP and/or HotelKey PMS experience preferred. Assist Guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment. Demonstrate a thorough knowledge of hotel information including, but not limited to, room types, room rates, packages, promotions, the local area and other general product knowledge and answer Guest questions and inquiries Use up-selling techniques to promote our hotel services and facilities and to maximize room occupancy Respond to our Guest inquiries and requests, and resolve issues in a timely, friendly and efficient manner Field Guest challenges, conduct research and resolve and negotiate solutions for Guest satisfaction Receive, input, retrieve and relay messages to Guests Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Hours:

11pm to 7am - Must be able to work

Weekdays and Weekends Pay:

From $15.00 per hour

Benefits:

Employee discount Flexible schedule Free parking

Work Location:

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Find & Apply For Night Auditor Jobs in Marysville, Ohio

Hotel Night Auditor