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Legal Collector Lloyd & McDaniel, PLC - 1.9 Louisville, KY Job Details Full-time $30,000 - $38,000 a year 21 hours ago Benefits Paid training Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Referral program Retirement plan Paid sick time Qualifications Microsoft Outlook Interpersonal skills Spreadsheets Word embeddings High school diploma or GED Law office experience Associate's degree

Technical Proficiency Full Job Description Legal Collector Location:

Louisville, KY, 40222 Job Summary We are seeking a motivated and results-oriented Legal Collector to effectively manage and collect on a portfolio of accounts as they progress through the legal stream. The ideal candidate will be responsible for conducting inbound and outbound collection calls, utilizing multiple skip tracing tools to locate customers, analyzing financial situations, overcoming obstacles, and negotiating payment arrangements. This role requires adherence to quality and compliance standards, including applicable laws and regulations governing third-party collections such as the FDCPA. Key Responsibilities Effectively manage and collect on a portfolio of accounts progressing through the legal stream. Conduct inbound and outbound collection calls professionally and efficiently. Utilize multiple skip tracing tools to locate customers. Analyze each customer's financial situation to overcome obstacles and negotiate payment arrangements. Meet or exceed monthly production goals to qualify for monthly bonuses. Adhere to quality standards set by the firm and our clients. Comply with all applicable laws and regulations governing third-party collections, including the FDCPA. Skills, Knowledge & Education High school diploma or GED required. Minimum of 2 years' experience in collections and/or a legal environment. Excellent customer service skills with demonstrated confidence, initiative, and negotiation abilities. Outstanding verbal and written communication skills. Strong problem-solving skills with the ability to prioritize, organize daily work, and multi-task effectively. Ability to work independently and collaboratively in a fast-paced, evolving environment. Results-oriented with a demonstrated sense of urgency. Fundamental financial understanding. Proficient computer skills with the ability to learn new technologies quickly. Strong working knowledge of Microsoft Office products, including intermediate skills in Word and Excel. Dependability and regular attendance, with willingness to work more than 40 hours per week if needed. Professional, articulate, and hardworking individual. Screening Requirements Criminal background check Fingerprinting Drug screening ``` Medical, Dental and Vision Insurance, Life Insurance, Paid Vacation, Paid Time Off, Paid Holidays, 401k Plan with company match. Short & Long-Term Disability provided by the firm.

Screening Requirements:

Criminal Background Check , fingerprinting and drug screening

Requirements:

Skills/Knowledge/Education:

High school diploma or general education degree (GED) required; and related experience a bonus. An Associate's Degree is preferred. Ability to type 50 WPM. Basic legal terminology and an awareness of court filing requirements preferred. Must be able to use Microsoft Word (styles & tables), Excel, and Outlook. Working knowledge of basic office functions.

Pay:

$30,000.00 - $38,000.00 per year

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Paid training Referral program Retirement plan Vision insurance

Work Location:

In person