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Tax Examiner / Collector
Sartell, MN

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Jefferson Capital

Secured Asset Specialist II (Spanish Speaking)

Job Description

Home | Our Company | Join Our Team | Secured Asset Specialist II (Spanish Speaking) Secured Asset Specialist II (Spanish Speaking)
Base Salary:
$20 to $20
Per Hour Employment Type:
Full Time Work Hours:
9am-5pm Location 200 14th Ave E Sartell, MN 56377 Education Requirements High school diploma or GED required; college degree preferred. Experience Requirements Related work experience with vehicles or collections preferred. Extensive computer skills and knowledge with Microsoft Office; Outlook, Excel, Knowledge/experience with BFrame desired but not required. Good listening and communication skills, both written and verbal. Excellent organizational skills and able to multi-task. Detail oriented and able to meet deadlines Able to work independently and in a team environment. Able to handle disputes while being in compliance of regulations. Reliable and demonstrates ability to consistently work assigned schedule. Bilingual skills valued but not required. Responsibilities Handles multiple types of customer and bankruptcy communications including inbound calls, letters, and correspondence. Schedules payment plans with consumers and may need to negotiate payments to establish a method of payment or future payments on secured accounts. Document account and responds according to procedures Works with outside companies/agencies as the business needs require (ie: state titling departments, attorneys, trustee offices, insurance companies, and repossessions agents). Monitors accounts within daily work queues Prepares letters or documents to be mailed to consumers Update account appropriately to ensure proper flow Reviews court documents to ensure claims are being processed accordingly Conducts audits of accounts to court records to ensure accuracy of account information is being obtained and updates as appropriate. Maintains a professional and positive attitude; is respectful to both consumers and co-workers. Follows legal parameters and compliance requirements of state and federal mandates, including those set forth in the Federal Debt Collection Practices Act (FDCPA). Core Values News Our Leadership Team Frequently Asked Questions Join Our Team