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Bank Teller/Customer Service Representative First Northern Bank & Trust Co Palmerton, PA Job Details Full-time 2 days ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Paid orientation Bereavement leave Life insurance Prescription drug insurance Paid sick time Qualifications Microsoft Word Computer operation Cash amount verification Microsoft Excel High school diploma or GED Cross-selling Full Job Description

EXPERIENCE WORKING FOR A BANK IS REQUIRED POSITION SUMMARY

Bank Customer Service Representatives / Tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS

• Accept deposits, loan payments, process checking and savings account withdrawals
• Cash checks
• Maintain adequate cash drawer limits at all times, when needed
• Balance cash drawer in accordance with Bank procedures and regulations including the processing of cashed checks.
• Answer customer inquiries and refer customers to the proper service area when necessary
• Maintain the highest level of confidentiality with all information obtained
• Promotes the bank's products and services
• Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and coworkers
• Perform as a team member in allocating and coordinating the workflow.
• Contribute to the fulfillment of branch and bank wide objectives and goals
• Comply with all department and company policies, procedures, and regulations
• May represent the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business
• May be responsible for bank opening and/or closing
• Interview customers to explain and obtain information needed to open new accounts and bank products.
• Explain and cross sell all available bank products and tract products sold and offered
• Complete documents and correspondence to customers as needed. Make customer contacts by phone and mail as to on-boarding procedures
• Other duties as assigned

Education :

High School Graduate or General Education Degree (GED) required. Additional coursework in business, finance, or customer service is a plus.

Experience :

Six months to one year teller experience preferred but not required. Previous cash handling experience required. Computer Skills Proficient in Microsoft Word and Excel. Experience using the Jack Henry Platform System, strongly preferred. Comfortable navigating internal systems and digital banking platforms.

Benefits:

401(k) Bereavement leave Dental insurance Health insurance Life insurance Paid orientation Paid sick time Paid time off Paid training Prescription drug insurance Vision insurance

Experience:

Working for a

Bank:

1 year (Required)

Work Location:

In person