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YOUR TERRITORY

Westmoreland, Butler and Allegheny counties. You must be able to travel regularly within this territory for referral development, client visits, caregiver recruitment and service coordination. Final coverage boundaries will be agreed upon before hire.

RESPONSIBILITIES

Build and maintain relationships with referral sources, community organizations and other local partners. Follow up promptly on agency referrals and identify new opportunities to serve eligible clients. Coordinate client intake, service authorizations, onboarding and the start of care. Recruit, screen and coordinate qualified caregivers to staff assigned cases. Manage schedules, caregiver call-outs, client concerns and continuity of care. Maintain accurate records and oversee timely documentation through HHAeXchange and electronic visit verification. Understand payer reimbursement, blended caregiver pay rates, overtime and staffing costs, and work within agency-approved budgets. Monitor authorized hours, delivered services, staffing coverage and client satisfaction. Provide weekly reports on referrals, pending starts, active cases, caregiver recruitment and barriers to service.

REQUIRED EXPERIENCE

Previous experience working for a non-medical home care agency. Demonstrated experience developing referrals, recruiting caregivers and managing home care cases. Working knowledge of Pennsylvania Medicaid-funded home care operations, service authorizations, care plans and EVV. Ability to explain your previous results in client growth, staffing and case retention. Reliable transportation and the ability to complete regular field visits. Strong follow-through, communication and problem-solving skills. Existing professional relationships within the assigned territory are strongly preferred. A reference or letter of recommendation from a previous agency supervisor is preferred.

PERFORMANCE EXPECTATIONS

This role includes clear growth and service-quality expectations. The initial target is 10 new client starts during the first 30 days, followed by 5-10 new starts per month. A completed start means the client has completed onboarding, required services are authorized, a qualified caregiver is assigned and services have begun. Referral names alone do not count as completed starts. Performance reviews will consider growth, caregiver coverage, retention, documentation, service quality and the financial performance of the assigned cases. The caseload may grow toward approximately 60 active clients, subject to client needs, travel requirements and available staffing and administrative support.

COMPENSATION GROWTH

Starting salary is $48,000 annually. Salary reviews may provide growth up to $72,000 annually as the territory develops, subject to sustained performance and the agency's written compensation plan.

TO APPLY

Apply through Indeed with your résumé. Include the counties you can cover, your non-medical home care agency experience and examples of your results in bringing on and staffing new cases.

Please also address:

1. Which of the listed counties can you regularly cover in person? 2. Which non-medical home care agencies have you worked for, and what were your responsibilities? 3. How many clients did you personally help bring on and staff in your last role? 4. What would your first 30 days look like for developing referrals and recruiting caregivers in this territory? 5. What experience do you have with HHAeXchange, EVV, authorizations, blended pay rates and overtime control? 6. Can you provide a professional reference from a previous agency supervisor?

Pay:

From $48,000.00 per year

Work Location:

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Find & Apply For Clinical Case Manager Jobs in Greensburg, Pennsylvania

Non-Medical Home Care Case Manager / Business Development