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Application Analyst I-Full Time- "Willow Analyst"

NON-REMOTE

Cape Fear Valley Health System - 3.2 Fayetteville, NC Job Details Full-time 1 day ago Qualifications Non-technical user support Requirements specification Requirements design Customer service Technical documentation Project change management Software implementation English Research User training (technical support) System design for system development Technical solutions implementation Driver's License Team management Application design Requirements management Technical writing Managing projects Test Execution (Quality assurance practices) Application Maintenance Project resource management Analysis (software development lifecycle) Test analysis Test Planning (Quality assurance practices) Progress tracking (project management tasks) IT department experience Full Job Description Facility Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department EPIC Job Family Information Technology Work Shift Days (United States of America) Summary Formulate and define system scope and objectives through research and fact-finding combined with an understanding of the applications used by the health system. Define end-user requirements and procedures prior to the implementation of their application areas. Identify problems and learn specific input and output requirements. Prepare workflow charts and diagrams to specify operations to be performed by equipment, computer programs as well as operations to be performed by personnel in using the system. May prepare time and cost estimates for completing projects. May direct and coordinate work of others to develop, test, install and modify programs.

MAJOR JOB FUNCTIONS

THIS

IS NOT A REMOTE POSITION

The following is a summary of the major essential functions of the job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time. Act as primary support contact for the application's end-users Develop operational need to set the direction of the organization's workflows Work closely with different divisional/functional heads within the organization to determine their information needs and problems Guide workflow design, building and testing the system and analyzing other technical issues Lead small to medium projects requiring clinical systems involvement Prepare general system flowcharts for present and proposed systems that portray the movement of work through the organizational elements Confer with management and advise status and progress of studies being conducted Maintain documentation of assigned projects and/or systems Provide assistance and training to end-user staff Other duties as assigned

QUALIFICATIONS

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

EDUCATION AND FORMAL TRAINING

Associate degree or higher in health profession field with current professional licensure or certification (pharmacist/pharmacy technician preferred). Associate degree in information technology in healthcare or work experience in lieu of formal education will be considered. Epic Certification preferred

Work Experience :

2 years of information technology work experience in healthcare or relative operational experience required 1 year Epic experience preferred

Knowledge, Skills, and Abilities Required :

Proficiency in reading, writing, and speaking the English language Excellent analysis and testing skills including data gathering, problem solving, and test plan creation and execution Experience using structured methodologies for the design, development, testing, implementation and maintenance of applications Ability to effectively manage multiple activities of varying complexity while under time constraints Familiarity with change control methods and experience setting priorities and communicating change impacts with diverse users Customer service focus and ability to manage expectations with the attitude of recommending solutions rather than presenting problems Exceptional problem solving, communication, documentation and presentation/ facilitation skills, with strong detail orientation, and above average interpersonal skills with the ability to build effective relationships within IT and with business partners Excellent organizational, decision-making, negotiating, and analytical skills with the ability to influence outcomes Ability to work both independently and within a team environment Ability to formulate and define system scope and objectives based on both user needs and a good understanding of clinical and/or business requirements to support the strategic vision and goals of the health system Ability to work with user staff to complete build of applications and ensure end-users are properly trained using a Train the Trainer methodology Ability to apply standard and nonstandard technology applications as well as explore and adapt to changing technologies Ability to monitor and track highly detailed and moderately complex projects, systems, and data analysis Proactively recognizes needs, anticipate outcomes and consequences of different approaches and makes necessary modifications to plans to achieve desired outcome Independently learns appropriate techniques to apply and adapt new ideas in related, different or changing situations Aware of current information technology; ability to apply this knowledge to meet operational needs Ability to develop functional working knowledge of systems and to integrate this knowledge to achieve innovative solutions Independently plans and manages projects, including resources, staff, goals Effectively handles and completes assignments, including overseeing completion of assignments of others

Physical Requirements :

Hearing and verbal ability to interact professionally with staff, managers and vendors Visual acuity to deal with computerized displays and printouts Manual dexterity to use standard keyboard Ability to respond to remote locations Required Licenses and Certifications Driver's License - Division of Motor Vehicles Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity